Installation Troubleshooting: Call Server CPU spikes to 90%-100%
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Call Server CPU spikes to 90%-100%
| Problem Summary | During the installation process, the Call Server CPU shows high utilization adn spikes to 90%-100%. |
| Error Message | Error logs on the outprocess service indicating terminateConnection:Transport Down every 5-6 seconds. |
| Possible Cause | This occurs if there is an outprocess service (for example a VXML Server, REP Server or ORM) which does not have the correct version of cvp-common.jar. This can happen, if the CallServer or any other component is uninstalled and the CVP_HOME folder is not deleted after the uninstall. Re-installing the component, does not delete the cvp.war file or overwrite it. |
| Recommended Action | Ensure all components have the correct versions installed and the cvp-common.jar file is consistient on all components. Re-installing the correct build on all services is the right way to correct this problem. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
