Installation: Installation halts with an unrecoverable error
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The installation halts with an unrecoverable error
| Problem Summary | The installation fails with an unrecoverable error. |
|---|---|
| Error Message | Installation has encountered an unrecoverable internal error |
| Possible Cause |
The VM Template or the VM configuration does not meet the requirements. See the Software Download page for a list of supported VM templates. See the Unified MCP-Specific Information for OVA Templates section in the Virtualization for Cisco MediaSense website. |
| Recommended Action |
Verify that the VM configuration meets the minimum system requirements such as number of CPUs and other requirements specified in the read-me file for each supported VM template. Cisco MediaSense, beginning with Release 8.5(2), only supports the VM templates listed in the Software Download page. |
| Release | Release 8.5(2) and Release 8.5(3). |
| Associated CDETS # | None. |
