Installation: Installation halts with an unrecoverable error - Revision history

Dosproul: 1 revision

2012-08-14T18:57:20Z

1 revision

← Older revision

Revision as of 18:57, 14 August 2012

Rshroyer: Added Categories 8.5 and 9.0.

2012-08-14T01:56:37Z

Added Categories 8.5 and 9.0.

← Older revision		Revision as of 01:56, 14 August 2012
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	! '''Possible Causes'''		! '''Possible Causes'''
	\|		\|
-	1) The VM Template or the VM configuration does not meet the requirements. See [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all ~~the~~ Software Download page] for a list of supported VM templates.	+	1) The VM Template or the VM configuration does not meet the requirements. See the [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all Software Download page] for a list of supported VM templates.

	See the ''Unified MCP-Specific Information for OVA Templates'' section in the [[Virtualization for Cisco MediaSense]] website.<br>		See the ''Unified MCP-Specific Information for OVA Templates'' section in the [[Virtualization for Cisco MediaSense]] website.<br>
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	! '''Associated CDETS #'''		! '''Associated CDETS #'''
	\| None.<br>		\| None.<br>
		+	[[Category:Cisco_MediaSense,_Release_8.5]]
		+	[[Category:Cisco_MediaSense,_Release_9.0]]
	\|}		\|}

Dosproul: 1 revision

2012-08-03T13:04:13Z

1 revision

← Older revision

Revision as of 13:04, 3 August 2012

Rshroyer: Added release 9.0(1)

2012-08-02T03:51:12Z

Added release 9.0(1)

← Older revision		Revision as of 03:51, 2 August 2012
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	1) The VM Template or the VM configuration does not meet the requirements. See [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page] for a list of supported VM templates.		1) The VM Template or the VM configuration does not meet the requirements. See [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page] for a list of supported VM templates.

-	See the ''Unified MCP-Specific Information for OVA Templates'' section in the [[Virtualization for Cisco MediaSense]] website.<br>	+	See the ''Unified MCP-Specific Information for OVA Templates'' section in the [[Virtualization for Cisco MediaSense]] website.<br>

	2) You did not create any media disks before starting the installation. These need to be created in your virtual machine after installing the VM template and before installing MediaSense. Please read the installation instructions carefully in the Installation and Administration Guide.  (Note: the SRE template already includes this disk. If you have used the SRE template, then this is not the reason for failure.)<br>		2) You did not create any media disks before starting the installation. These need to be created in your virtual machine after installing the VM template and before installing MediaSense. Please read the installation instructions carefully in the Installation and Administration Guide.  (Note: the SRE template already includes this disk. If you have used the SRE template, then this is not the reason for failure.)<br>
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	! '''Recommended Action'''		! '''Recommended Action'''
	\|		\|
-	1) Verify that the VM configuration meets the minimum system requirements such as number of CPUs and other requirements specified in the read-me file for each supported VM template.	+	1) Verify that the VM configuration meets the minimum system requirements such as number of CPUs and other requirements specified in the read-me file for each supported VM template.

-	Cisco MediaSense, beginning with Release 8.5(2), only supports the VM templates listed in [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page].<br>	+	Cisco MediaSense, beginning with Release 8.5(2), only supports the VM templates listed in [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page].<br>

	2) Verify that you have provisioned at least one media disk, at least 200 GB in size. <br>		2) Verify that you have provisioned at least one media disk, at least 200 GB in size. <br>
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	\|-		\|-
	! '''Release'''		! '''Release'''
-	\| Release 8.5(2), Release 8.5(3), ~~and~~ Release 8.5(4).	+	\| Release 8.5(2), Release 8.5(3), Release 8.5(4), Release 9.0(1).
	\|-		\|-
	! '''Associated CDETS #'''		! '''Associated CDETS #'''
	\| None.<br>		\| None.<br>
	\|}		\|}
-
-	~~[[Category:Cisco_MediaSense,_Release_8.5]]~~

Karrande: 1 revision

2012-04-11T19:44:37Z

1 revision

← Older revision

Revision as of 19:44, 11 April 2012

Rshroyer at 20:15, 9 April 2012

2012-04-09T20:15:02Z

← Older revision		Revision as of 20:15, 9 April 2012
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	\|-		\|-
	! '''Error Message'''		! '''Error Message'''
-	\| Installation has encountered an unrecoverable internal error<br>	+	\| Installation has encountered an unrecoverable internal error.<br>
	\|-		\|-
-	! '''Possible ~~Cause~~'''	+	! '''Possible Causes'''
	\|		\|
-	The VM Template or the VM configuration does not meet the requirements. See [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page] for a list of supported VM templates.	+	1) The VM Template or the VM configuration does not meet the requirements. See [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page] for a list of supported VM templates.

-	See the ''Unified MCP-Specific Information for OVA Templates'' section in the [[Virtualization for Cisco MediaSense]] website.<br>	+	See the ''Unified MCP-Specific Information for OVA Templates'' section in the [[Virtualization for Cisco MediaSense]] website.<br>
		+
		+	2) You did not create any media disks before starting the installation. These need to be created in your virtual machine after installing the VM template and before installing MediaSense. Please read the installation instructions carefully in the Installation and Administration Guide.  (Note: the SRE template already includes this disk. If you have used the SRE template, then this is not the reason for failure.)<br>

	\|-		\|-
	! '''Recommended Action'''		! '''Recommended Action'''
	\|		\|
-	Verify that the VM configuration meets the minimum system requirements such as number of CPUs and other requirements specified in the read-me file for each supported VM template.	+	1) Verify that the VM configuration meets the minimum system requirements such as number of CPUs and other requirements specified in the read-me file for each supported VM template.
		+
		+	Cisco MediaSense, beginning with Release 8.5(2), only supports the VM templates listed in [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page].<br>
		+
		+	2) Verify that you have provisioned at least one media disk, at least 200 GB in size. <br>

-	~~Cisco MediaSense~~, beginning with Release 8.5(2), only supports the VM templates listed in [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the ~~Software Download page]~~.<br>	+	After verifying the above, begin the Mediasense installation again.<br>

	\|-		\|-

Dosproul: 1 revision

2012-01-27T17:08:38Z

1 revision

← Older revision

Revision as of 17:08, 27 January 2012

Kemacdon at 18:06, 25 January 2012

2012-01-25T18:06:29Z

← Older revision		Revision as of 18:06, 25 January 2012
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	\|-		\|-
	! '''Release'''		! '''Release'''
-	\| Release 8.5(2) ~~and~~ Release 8.5(3).	+	\| Release 8.5(2), Release 8.5(3), and Release 8.5(4).
	\|-		\|-
	! '''Associated CDETS #'''		! '''Associated CDETS #'''

Dosproul: 1 revision

2011-11-04T18:39:41Z

1 revision

← Older revision

Revision as of 18:39, 4 November 2011

Kemacdon at 17:49, 3 November 2011

2011-11-03T17:49:43Z

← Older revision		Revision as of 17:49, 3 November 2011
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	Verify that the VM configuration meets the minimum system requirements such as number of CPUs and other requirements specified in the read-me file for each supported VM template.		Verify that the VM configuration meets the minimum system requirements such as number of CPUs and other requirements specified in the read-me file for each supported VM template.

-	Cisco MediaSense, Release 8.5(2), only supports the VM templates listed in [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page].<br>	+	Cisco MediaSense, beginning with Release 8.5(2), only supports the VM templates listed in [http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all the Software Download page].<br>

	\|-		\|-