IncompatibleSessionException seen in MIVR logs

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Revision as of 04:31, 29 October 2009

IncompatibleSessionException seen in MIVR logs

Problem Summary IncompatibleSessionException seen in MIVR logs
Error Message unable to clean sessions
Possible Cause This exception is seen when:

. A routepoint redirects a call to an unmonitored extension and the call comes back to another routepoint . Sometimes following SelectJoin, DirectTransfer, Join across Lines and Direct Transfer across lines of a call to a routepoint by an agent

Recommended Action

This exception can be ignored

Release Release 8.0(1)
Associated CDETS # CSCta61772.

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