I cannot log into RTMT
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| - | == I cannot log into RTMT == | + | == I cannot log into RTMT == |
| - | < | + | |
| - | < | + | <br> <br> |
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{| border="1" | {| border="1" | ||
|- | |- | ||
| - | ! '''Problem Summary''' | + | ! '''Problem Summary''' |
| I am unable to login to RTMT | | I am unable to login to RTMT | ||
|- | |- | ||
| - | ! '''Error Message''' | + | ! '''Error Message''' |
| None. | | None. | ||
|- | |- | ||
| - | ! '''Possible Cause''' | + | ! '''Possible Cause''' |
| You might be using incorrect credentials. | | You might be using incorrect credentials. | ||
|- | |- | ||
| - | ! '''Recommended Action''' | + | ! '''Recommended Action''' |
| - | | For accessing Analysis Manager you must log into RTMT with the Application Administration credentials specified during the Unified CM installation and is also used for Unifed CM Unified Serviceability credentials. | + | | |
| + | For accessing Analysis Manager you must log into RTMT with the Application Administration credentials specified during the Unified CM installation and is also used for Unifed CM Unified Serviceability credentials. | ||
| + | |||
| + | |||
| + | |||
| + | You can modify the password at the UCCX command prompt | ||
| + | |||
| + | ''utils reset_application_ui_administrator_password''<br> | ||
| + | |||
|- | |- | ||
| - | ! '''Release''' | + | ! '''Release''' |
| - | | Release 8.0(1) | + | | Release 8.0(1) |
|- | |- | ||
| - | ! '''Associated CDETS #''' | + | ! '''Associated CDETS #''' |
| None | | None | ||
| - | |||
|} | |} | ||
| - | < | + | |
| - | [[Category: | + | <br> |
| - | [[Category: | + | |
| + | [[Category:Unified_CCX,_Release_8.0]] [[Category:Unified_CCX,_Release_8.5]] | ||
Latest revision as of 11:53, 21 August 2012
I cannot log into RTMT
| Problem Summary | I am unable to login to RTMT |
|---|---|
| Error Message | None. |
| Possible Cause | You might be using incorrect credentials. |
| Recommended Action |
For accessing Analysis Manager you must log into RTMT with the Application Administration credentials specified during the Unified CM installation and is also used for Unifed CM Unified Serviceability credentials.
You can modify the password at the UCCX command prompt utils reset_application_ui_administrator_password |
| Release | Release 8.0(1) |
| Associated CDETS # | None |
