ICM Gateway Process: goes OOS
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(New page: == ICM Gateway Process goes OOS == {| border="1" |- ! '''Problem Summary''' | The Unified ICM Gateway Process is out-of-service (OOS). |- ! '''Error Message''' | None. |- ! '''Possible Ca...) |
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:# View the available log files from the CLI: file list activelog mmca/logs/runtime. | :# View the available log files from the CLI: file list activelog mmca/logs/runtime. | ||
:# View the appropriate log file from the CLI: file view activelog mmca/logs/runtime/LOGILENAME. | :# View the appropriate log file from the CLI: file view activelog mmca/logs/runtime/LOGILENAME. | ||
| - | :# If you see a false update (%MMCA__ICMGW-6-SERVER_READINESS_UPDATE:%[ready=false] | + | :# If you see a false update, then the Gateway is instructed by the Infrastructure to shut down (%MMCA__ICMGW-6-SERVER_READINESS_UPDATE:%[ready=false]). |
:# Is the PG OK? | :# Is the PG OK? | ||
:# Did the other side of the PG take over? | :# Did the other side of the PG take over? | ||
| Line 23: | Line 23: | ||
|- | |- | ||
! '''Release''' | ! '''Release''' | ||
| - | | Release 7.6(1). | + | | Release 7.6(1) and Release 8.0(1) |
|- | |- | ||
! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
Latest revision as of 20:45, 14 September 2010
ICM Gateway Process goes OOS
| Problem Summary | The Unified ICM Gateway Process is out-of-service (OOS). |
|---|---|
| Error Message | None. |
| Possible Cause | Multiple reasons described below. |
| Recommended Action |
|
| Release | Release 7.6(1) and Release 8.0(1) |
| Associated CDETS # | None. |
