ICM Gateway Process: Stuck on starting - Revision history

Cchetty: /* ICM Gateway Process is stuck on starting */

2010-09-14T20:51:42Z

ICM Gateway Process is stuck on starting

← Older revision		Revision as of 20:51, 14 September 2010
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	:# View the available log files from the CLI: file list activelog mmca/logs/runtime		:# View the available log files from the CLI: file list activelog mmca/logs/runtime
	:# View the appropriate log file from the CLI: file view activelog mmca/logs/runtime/LOGILENAME .		:# View the appropriate log file from the CLI: file view activelog mmca/logs/runtime/LOGILENAME .
-	:## Is the ICM Gateway on the runtime listening on the configured port? (Default: 42067).	+	:# Is the ICM Gateway on the runtime listening on the configured port? (Default: 42067).
-	:## Is the PIM started? Is the PIM in activating state? Is the other side of the PIM active (only one side can be active at any time)?	+	:# Is the PIM started? Is the PIM in activating state? Is the other side of the PIM active (only one side can be active at any time)?
-	:## Is the PIM trying to connect to the right port (Default: 42067)?	+	:# Is the PIM trying to connect to the right port (Default: 42067)?
-	:## Check the port setting on the PIM, and it should match the ICM Gateway process on the runtime's listening port.	+	:# Check the port setting on the PIM, and it should match the ICM Gateway process on the runtime's listening port.
-	:## Can the runtime server and the PIM ping each other?	+	:# Can the runtime server and the PIM ping each other?
	\|-		\|-
	! '''Release'''		! '''Release'''

Cchetty: /* ICM Gateway Process is stuck on starting */

2010-09-14T20:50:57Z

ICM Gateway Process is stuck on starting

← Older revision		Revision as of 20:50, 14 September 2010
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	[[Category:Unified Expert Advisor, Release 7.6(1)]]		[[Category:Unified Expert Advisor, Release 7.6(1)]]
-	~~[[Category:Unified Expert Advisor, Release 8.0]]~~

Cchetty: 1 revision

2010-09-14T20:50:40Z

1 revision

← Older revision

Revision as of 20:50, 14 September 2010

Cchetty: /* ICM Gateway Process is stuck on starting */

2010-09-14T20:31:51Z

ICM Gateway Process is stuck on starting

← Older revision		Revision as of 20:31, 14 September 2010
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-	~~{{Template:Required Metadata}}~~
	== ICM Gateway Process is stuck on starting ==		== ICM Gateway Process is stuck on starting ==

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	! '''Recommended Action'''		! '''Recommended Action'''
	\|		\|
-	:# Verify the server is ready by looking for SERVER_READINESS_UPDATE in the Runtime log. The Gateway does not come up until it is informed by the system infrastructure that the server is ready (the readiness update is true). ~~For example, <pre>%MMCA___ICMGW-6-SERVER_READINESS_UPDATE: %[ready=true]: Receivedserver readiness update</pre>~~	+	Example:
		+	<pre>%MMCA___ICMGW-6-SERVER_READINESS_UPDATE: %[ready=true]: \
		+	Received server readiness update</pre>
		+
		+	:# Verify the server is ready by looking for SERVER_READINESS_UPDATE in the Runtime log. The Gateway does not come up until it is informed by the system infrastructure that the server is ready (the readiness update is true).
	:# View the available log files from the CLI: file list activelog mmca/logs/runtime		:# View the available log files from the CLI: file list activelog mmca/logs/runtime
	:# View the appropriate log file from the CLI: file view activelog mmca/logs/runtime/LOGILENAME .		:# View the appropriate log file from the CLI: file view activelog mmca/logs/runtime/LOGILENAME .
-	:# Is the ICM Gateway on the runtime listening on the configured port? (Default: 42067).	+	:## Is the ICM Gateway on the runtime listening on the configured port? (Default: 42067).
-	:# Is the PIM started? Is the PIM in activating state? Is the other side of the PIM active (only one side can be active at any time)?	+	:## Is the PIM started? Is the PIM in activating state? Is the other side of the PIM active (only one side can be active at any time)?
-	:# Is the PIM trying to connect to the right port (Default: 42067)?	+	:## Is the PIM trying to connect to the right port (Default: 42067)?
-	:# Check the port setting on the PIM, and it should match the ICM Gateway process on the runtime's listening port.	+	:## Check the port setting on the PIM, and it should match the ICM Gateway process on the runtime's listening port.
-	:# Can the runtime server and the PIM ping each other?	+	:## Can the runtime server and the PIM ping each other?
	\|-		\|-
	! '''Release'''		! '''Release'''
-	\| Release 7.6(1).	+	\| Release 7.6(1) and Release 8.0(1)
	\|-		\|-
	! '''Associated CDETS #'''		! '''Associated CDETS #'''
-	\| None.	+	\| None.
	\|-		\|-
	\|}		\|}

	[[Category:Unified Expert Advisor, Release 7.6(1)]]		[[Category:Unified Expert Advisor, Release 7.6(1)]]
		+	[[Category:Unified Expert Advisor, Release 8.0]]

Docwikibot: Bot: Adding {{Template:Required Metadata}}

2009-12-18T19:25:31Z

Bot: Adding {{Template:Required Metadata}}

← Older revision		Revision as of 19:25, 18 December 2009
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		+	{{Template:Required Metadata}}
	== ICM Gateway Process is stuck on starting ==		== ICM Gateway Process is stuck on starting ==

Cchetty: 1 revision

2009-06-10T22:11:18Z

1 revision

← Older revision

Revision as of 22:11, 10 June 2009

Cchetty: /* ICM Gateway Process is stuck on starting */

2009-06-10T20:54:41Z

ICM Gateway Process is stuck on starting

New page

== ICM Gateway Process is stuck on starting ==

{| border="1"
|-
! '''Problem Summary'''
| The ICM Gateway Process is stuck on starting.
|-
! '''Error Message'''
| None.
|-
! '''Possible Cause'''
| Multiple reasons explained below.
|-
! '''Recommended Action'''
|
:# Verify the server is ready by looking for SERVER_READINESS_UPDATE in the Runtime log. The Gateway does not come up until it is informed by the system infrastructure that the server is ready (the readiness update is true). For example, <pre>%MMCA___ICMGW-6-SERVER_READINESS_UPDATE: %[ready=true]: Receivedserver readiness update</pre>
:# View the available log files from the CLI: file list activelog mmca/logs/runtime
:# View the appropriate log file from the CLI: file view activelog mmca/logs/runtime/LOGILENAME .
:# Is the ICM Gateway on the runtime listening on the configured port? (Default: 42067).
:# Is the PIM started? Is the PIM in activating state? Is the other side of the PIM active (only one side can be active at any time)?
:# Is the PIM trying to connect to the right port (Default: 42067)?
:# Check the port setting on the PIM, and it should match the ICM Gateway process on the runtime's listening port.
:# Can the runtime server and the PIM ping each other?
|-
! '''Release'''
| Release 7.6(1).
|-
! '''Associated CDETS #'''
| None.
|-
|}

[[Category:Unified Expert Advisor, Release 7.6(1)]]