ICM Gateway Process: Agent not shown in Agent Explorer

(Difference between revisions)

Latest revision as of 19:25, 18 December 2009

Problem Summary	The agent is not shown in the Agent Explorer
Error Message	None.
Possible Cause	The ICM uses an agent's name to uniquely identify the agent.
Recommended Action	Search for INVALID_OAMP_AGENT_RECORD in Unified Expert Advisor runtime log. If found, that agent record is not sent to Unified ICM because of lack of ICMFirstName or ICMLastName. Is there another agent with the same ICMFirstName and ICMLastName? Is there an agent being deleted before having the same first/last name (as of a restriction in ICMauto-config library)? Troubleshoot on the Unified ICM side if none of the above is true.
Release	Release 7.6(1).
Associated CDETS #	None.

Rating: 0.0/5 (0 votes cast)

Revision as of 22:11, 10 June 2009 (view source) Cchetty (Talk \| contribs) m (1 revision) ← Older edit		Latest revision as of 19:25, 18 December 2009 (view source) Docwikibot (Talk \| contribs) m (Bot: Adding {{Template:Required Metadata}})
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	== Agent not shown in Agent Explorer ==		== Agent not shown in Agent Explorer ==