Sdandu: New page: {| border="1" |- ! '''Problem Summary''' | How to check if a process crashed? |- ! '''Error Message''' | 53: uccx-ha-n01.localdomain: Feb 09 2010 13:03:04.809 UTC : %UC_SERVICEMANAGER-2-Se...

2010-09-24T06:15:17Z

New page: {| border="1" |- ! '''Problem Summary''' | How to check if a process crashed? |- ! '''Error Message''' | 53: uccx-ha-n01.localdomain: Feb 09 2010 13:03:04.809 UTC : %UC_SERVICEMANAGER-2-Se...

New page

{| border="1"
|-
! '''Problem Summary'''
| How to check if a process crashed?
|-
! '''Error Message'''
| 53: uccx-ha-n01.localdomain: Feb 09 2010 13:03:04.809 UTC : %UC_SERVICEMANAGER-2-ServiceFailed: %[ServiceName=Cisco Unified CCX Engine][Reason=Service stopped abruptly][ClusterID=][NodeID=uccx-ha-n01]: Service terminated.
|-
! '''Where to find'''
| Look for the above Service Manager alarm
* Login into RTMT -> SysLog Viewer -> Select a Node -> Application Logs -> CiscoSyslog -> Filter -> App ID = Cisco Service Manager -> UC_SERVICEMANAGER-2-ServiceFailed
|-
! '''Recommended Action'''
| Check if a core file exists
* Login into RTMT -> Trace & Log Central -> Remote Browse -> Crash Dumps -> Service Name -> Finish
* Browse the nodes and check for any core files. If there is a core file, download and debug it. Refer to [[ How to analyze the core file ]].
|-
! '''Release'''
| Release 8.0(1)
|-
! '''Associated CDETS #'''
| NA
|-
|}

How to check if a process crashed - Revision history

Sdandu: New page: {| border="1" |- ! '''Problem Summary''' | How to check if a process crashed? |- ! '''Error Message''' | 53: uccx-ha-n01.localdomain: Feb 09 2010 13:03:04.809 UTC : %UC_SERVICEMANAGER-2-Se...