Hosted Collaboration Solution Release 9.2(1) Documentation

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== New Location for Cisco HCS Documentation ==
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'''Cisco Hosted Collaboration Solution (HCS)''' is a next-generation unified communications and collaboration platform for service providers who want to offer unique Cisco collaboration technologies using hosted and managed models. Cloud collaboration with Cisco HCS delivers the advantages of Cisco’s collaboration solutions, with the financial, operational, and strategic benefits associated with cloud services. Cisco HCS is a distributed system, consisting of Cisco hardware and software products that work together to enable service providers to offer services to their customers. Cisco HCS gives you:  
'''Cisco Hosted Collaboration Solution (HCS)''' is a next-generation unified communications and collaboration platform for service providers who want to offer unique Cisco collaboration technologies using hosted and managed models. Cloud collaboration with Cisco HCS delivers the advantages of Cisco’s collaboration solutions, with the financial, operational, and strategic benefits associated with cloud services. Cisco HCS is a distributed system, consisting of Cisco hardware and software products that work together to enable service providers to offer services to their customers. Cisco HCS gives you:  
* A group of open, interoperable, integrated, and validated architectures that deliver secure and reliable collaboration services to service providers and lets them choose the configuration that fits their needs.  
* A group of open, interoperable, integrated, and validated architectures that deliver secure and reliable collaboration services to service providers and lets them choose the configuration that fits their needs.  
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* A platform that interoperates with service provider networks and their applications.  
* A platform that interoperates with service provider networks and their applications.  
* A comprehensive management tool.
* A comprehensive management tool.
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<meta name="keywords" content="HCS, Hosted Collaboration Solution, Service Fulfillment, Service Assurance, Solutions, solution, documentation, solution documentation, solution document, solution documents, SF, SA, HCMF, HCM-F"></meta>
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Cisco HCS documentation is now available exclusively from the following link:
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<meta name="keywords" content="HCS, Hosted Collaboration Solution, Service Fulfillment, Service Assurance, Solutions, solution, documentation, solution documentation, solution document, solution documents, SF, SA, HCMF, HCM-F"></meta>
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'''[http://www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-hcs/tsd-products-support-series-home.html Cisco Hosted Collaboration Solution Documentation]
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Please adjust your bookmarks accordingly. Note that Cisco HCS documentation is intended for partners and customers; you may need to log in with your Cisco credentials to see the document listings.
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<!--
'''This wiki page consolidates and catalogues the Documentation resources that are available for Cisco HCS Release 9.2(1).'''  
'''This wiki page consolidates and catalogues the Documentation resources that are available for Cisco HCS Release 9.2(1).'''  
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{| class="wikitable" border="2" cellspacing="0" cellpadding="5" bgcolor="yellow"
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! <font size="2">'''Please note''':
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The documents linked from this page are intended for Cisco partners and customers.
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You may need to sign in to Cisco.com with your credentials in order to see them listed online.</font>
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== HCS Solution-level and Functional-level Documentation - Release 9.2(1) ==
== HCS Solution-level and Functional-level Documentation - Release 9.2(1) ==
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|rowspan="1" width="10%"|<font size="3">'''Plan'''</font>
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|rowspan="3" width="10%"|<font size="3">'''Plan'''</font>
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/solution-reference-network-design-921.pdf Solution Reference Network Design for Cisco Hosted Collaboration Solution 9.2(1)]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/solution-reference-network-design-921.pdf Solution Reference Network Design for Cisco Hosted Collaboration Solution 9.2(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/solution-reference-network-design-921.pdf Release 9.1(1)]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/solution-reference-network-design-921.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Planning_Guide_for_Cisco_Hosted_Collaboration_Solution_Service_Assurance_921.pdf Planning Guide for Cisco Hosted Collaboration Solution Service Assurance 9.2(1)]
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The '''Service Assurance Planning Guide''' helps customers to plan Service Assurance and to provide customers with the information they need to plan the installation of Cisco Hosted Collaboration Solution Service Assurance components.
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Planning_Guide_for_HCS_Service_Fulfillment_921.pdf Planning Guide for Cisco Hosted Collaboration Solution Service Fulfillment 9.2(1)]
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The '''Service Fulfillment Planning Guide''' provides customers with the information that they require to plan the installation and configuration of HCS Service Fulfillment components.
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco-hcs-921-upgrade-guide.pdf Upgrade Guide for Cisco Hosted Collaboration Solution 9.2(1)]  
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco-hcs-upgrade-guide-921-sept27.pdf Upgrade Guide for Cisco Hosted Collaboration Solution 9.2(1)]  
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The '''Upgrade Guide''' provides a high-level view of the upgrade of a Cisco Hosted Collaboration Solution (HCS) system. The document includes information related to upgrade strategies and discusses the upgrade sequence emphasizing the order in which components are to be upgraded. Specific product documentation is referenced for detailed upgrade instructions.
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The '''Upgrade Guide''' provides a high-level view of the upgrade of a Cisco Hosted Collaboration Solution (HCS) system. The document includes information related to upgrade strategies and discusses the upgrade sequence emphasizing the order in which components are to be upgraded. The guide references specific product documentation for detailed upgrade instructions.
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* [https://communities.cisco.com/docs/DOC-32512 Release 9.1(1)]  
* [https://communities.cisco.com/docs/DOC-32512 Release 9.1(1)]  
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* [http://www.cisco.com/en/US/docs/net_mgmt/prime/central_hcs/9.2.1/install/guide/cisco_prime_central_for_hcs_921_install_guide.html Cisco Prime Central for Hosted Collaboration Solution 9.2.1 Installation Guide]
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* [http://www.cisco.com/en/US/docs/net_mgmt/prime/central_hcs/9.2.1/install/guide/prime_central_for_hcs_install_guide.pdf Cisco Prime Central for Hosted Collaboration Solution 9.2.1 Installation Guide]
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The '''Prime Central Installation Guide''' provides instructions for installing and uninstalling Prime Central for Cisco Hosted Collaboration Solution.  
The '''Prime Central Installation Guide''' provides instructions for installing and uninstalling Prime Central for Cisco Hosted Collaboration Solution.  
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* [http://cisco.com/en/US/partner/products/ps11363/products_programming_reference_guides_list.html HCS WebServices Interface Javadoc Sample Code]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/HCS_WebServices_Interface_Javadoc_921.zip HCS WebServices Interface Javadoc Sample Code]
| Click this link to see sample code for the HCS Webservices Interface Javadoc 9.2(1).
| Click this link to see sample code for the HCS Webservices Interface Javadoc 9.2(1).
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* [http://www.cisco.com/en/US/docs/net_mgmt/prime/central_hcs/9.2.1/technical_reference/guide/prime_central_for_hcs_921.html Cisco Prime Central for Hosted Collaboration Solution 9.2.1 Programmer Guide]
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* [http://www.cisco.com/en/US/docs/net_mgmt/prime/central_hcs/9.2.1/technical_reference/guide/prime_central_for_hcs_api_guide.pdf Cisco Prime Central for Hosted Collaboration Solution 9.2.1 Programmer Guide]
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The '''Prime Central Programmer Guide''' describes the Prime Central for HCS SNMP and Web Services Northbound Interface APIs, and provides instructions for using them.  
The '''Prime Central Programmer Guide''' describes the Prime Central for HCS SNMP and Web Services Northbound Interface APIs, and provides instructions for using them.  
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|rowspan="11"|<font size="3">'''Maintain'''</font>
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|rowspan="9"|<font size="3">'''Maintain'''</font>
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'''HCS Maintain Documents''' <span class="mw-headline" id="CustAdmin"></span>
'''HCS Maintain Documents''' <span class="mw-headline" id="CustAdmin"></span>
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco_HCS_921_Features_for_Cisco_Unified_Communications_Manager.pdf Cisco HCS 9.2(1) Features for Cisco Unified Communications Manager]
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* [http://www.cisco.com/en/US/docs/net_mgmt/prime/central_hcs/9.2.1/user/guide/prime_central_for_hcs_user_guide.pdf Cisco HCS 9.2(1) Prime Central for Hosted Collaboration Solution 9.2.1 User Guide]
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The '''Features Guide for Cisco Unified Communications Manager''' clarifies the support and provisioning approach for key Cisco Unified Communications Manager (Unified CM) features in Cisco HCS.
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_Unified_CM_Features.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco_HCS_921_Features_for_Cisco_Unified_Communications_Manager_IM_and_Presence_Service.pdf Cisco HCS 9.2(1) Features for Cisco Unified Communications Manager IM and Presence Service]
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The '''Features Guide for IM and Presence''' clarifies the support and provisioning approach for Cisco Unified Communications Manager IM and Presence Service features in Cisco HCS.
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_IM-and_Presence_Service_Features.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/docs/net_mgmt/prime/central_hcs/9.2.1/user/guide/pc4hcs_user_guide.html Cisco HCS 9.2(1) Prime Central for Hosted Collaboration Solution 9.2.1 User Guide]
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The '''Prime Central User Guide''' explains how to use Cisco Prime Central for Hosted Collaboration Solution. This manual describes and provides instructions for using and administering Prime Central for HCS.  
The '''Prime Central User Guide''' explains how to use Cisco Prime Central for Hosted Collaboration Solution. This manual describes and provides instructions for using and administering Prime Central for HCS.  
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco_HCS_921_Features_for_Cisco_Unified_Contact_Center.pdf Cisco HCS 9.2(1) Features for Cisco Unified Contact Center]
 
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This '''Features Guide for Cisco Unified Contact Center''' clarifies the support and provisioning approach for key Cisco Unified Contact Center features in Cisco HCS.
 
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_Contact_Center_Features.pdf Release 9.1(1)]
 
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'''HCMF Maintain Documents'''
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'''HCM-F Maintain Documents'''
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*[http://cisco.com/en/US/partner/docs/voice_ip_comm/hcs/hcm_f/8_6_2/admin_guide/hcmf_book.html Release 8.6(2) ]
*[http://cisco.com/en/US/partner/docs/voice_ip_comm/hcs/hcm_f/8_6_2/admin_guide/hcmf_book.html Release 8.6(2) ]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/CLI_Guide_for_HCM-F_921.pdf Command Line Interface Reference Guide for Cisco Hosted Collaboration Mediation Fulfillment]
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The '''CLI Reference Guide''' provides information for administrators who are responsible for managing the Cisco Hosted Collaboration Solution. This guide requires knowledge of Cisco Hosted Collaboration Solution (HCS).
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|rowspan="5"|<font size="3">'''Reference'''</font>
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|rowspan="12"|<font size="3">'''Reference'''</font>
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Documentation_Guide_for_Cisco_Hosted_Collaboration_Solution_921.pdf Documentation Guide for Cisco Hosted Collaboration Solution Release 9.2(1)]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Documentation_Guide_for_Cisco_Hosted_Collaboration_Solution_921.pdf Documentation Guide for Cisco Hosted Collaboration Solution Release 9.2(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/hcmf-release-notes-for-921.pdf Release Notes for Cisco Hosted Collaboration Solution 9.2(1)]
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* [http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Renditions/CHCS_BK_RAC577E9_00_release-notes-for-cisco-hcs-9_2_1.pdf Release Notes for Cisco Hosted Collaboration Solution 9.2(1)]
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'''Release Notes''' includes information on open caveats and where to find information on resolved caveats in the release.
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'''Release Notes for HCS''' includes information on open caveats and where to find information on resolved caveats in the release.
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*[http://www.cisco.com/en/US/partner/products/ps11363/prod_release_notes_list.html Release 9.1(1)]
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*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_BK_RABF5BDE_00_release-notes-for-cisco-hcs_9_1_1.pdf Release 9.1(1)]
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*[http://www.cisco.com/en/US/partner/products/ps11363/prod_release_notes_list.html Release 9.0(1)]
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*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_0_1/CHCS_BK_R14F5128_00_release-notes-hcs-9_0_1.pdf Release 9.0(1)]
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*[http://cisco.com/en/US/partner/docs/voice_ip_comm/hcs/rel_notes/8_6/hcs-rel_notes-862.html Release 8.6(2)]
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*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/rel_notes/8_6/b_HCS_rls862_Release_Notes.pdf Release 8.6(2)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/hcmf-release-notes-for-921.pdf Release Notes for Cisco Hosted Collaboration Mediation Fulfillment 9.2(1)]
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'''Release Notes for HCMF''' includes information on open caveats and where to find information on resolved caveats in the release.
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* [http://www.cisco.com/en/US/partner/products/ps11363/products_device_support_tables_list.html Compatibility Matrix for Cisco Hosted Collaboration Solution 9.2(1)]
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* [http://www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-hcs/products-device-support-tables-list.html Compatibility Matrix for Cisco Hosted Collaboration Solution]
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The '''Compatibility Matrix''' lists the compatibility releases for the components that are supported in Cisco HCS 9.2(1).
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The '''Compatibility Matrix''' lists the compatible software and hardware releases for the components of Cisco HCS. It is now in a spreadsheet format that includes all previous releases that are still supported.  
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/Compatibility_Matrix.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_0_1/Compatibility_Matrix.pdf Release 9.0(1)]
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* [http://www.cisco.com/en/US/partner/products/ps11363/prod_maintenance_guides_list.html New and Changed Information for Cisco Hosted Collaboration Solution Release 9.2(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/New-and-changed-hcs-9_2_1.pdf New and Changed Information for Cisco Hosted Collaboration Solution Release 9.2(1)]
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The '''New and Changed Guide''' describes the new and updated functionality for the Cisco HCS 9.2(1) release.
The '''New and Changed Guide''' describes the new and updated functionality for the Cisco HCS 9.2(1) release.
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* [http://cisco.com/en/US/partner/docs/voice_ip_comm/hcs/new_change/862es/hcs862nc.html Release 8.6(2)]
* [http://cisco.com/en/US/partner/docs/voice_ip_comm/hcs/new_change/862es/hcs862nc.html Release 8.6(2)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco_HCS_921_Features_for_Cisco_Unified_Communications_Manager.pdf Cisco HCS 9.2(1) Features for Cisco Unified Communications Manager]
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The '''Features Guide for Cisco Unified Communications Manager''' clarifies the support and provisioning approach for key Cisco Unified Communications Manager (Unified CM) features in Cisco HCS.
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_Unified_CM_Features.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco_HCS_921_Features_for_Unity_Connection.pdf Cisco HCS 9.2(1) Features for Unity Connection]
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The '''Features Guide for Cisco Unity Connection''' clarifies the support and provisioning approach for some key Cisco Unity Connection features in Cisco Hosted Collaboration Solution (HCS).
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco_HCS_921_Features_for_Cisco_Unified_Communications_Manager_IM_and_Presence_Service.pdf Cisco HCS 9.2(1) Features for Cisco Unified Communications Manager IM and Presence Service]
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The '''Features Guide for IM and Presence''' clarifies the support and provisioning approach for Cisco Unified Communications Manager IM and Presence Service features in Cisco HCS.
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_IM-and_Presence_Service_Features.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Cisco_HCS_921_Features_for_Cisco_Unified_Contact_Center.pdf Cisco HCS 9.2(1) Features for Cisco Unified Contact Center]
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This '''Features Guide for Cisco Unified Contact Center''' clarifies the support and provisioning approach for key Cisco Unified Contact Center features in Cisco HCS.
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_Contact_Center_Features.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_BK_SB57B87C_00_sip-and-cti-support-in.pdf Release 9.1(1)]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_1_1/Renditions/CHCS_BK_SB57B87C_00_sip-and-cti-support-in.pdf Release 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/cucilync-integration-guide.pdf Cisco UC Integration for Microsoft Lync Guide for Cisco Hosted Collaboration Solution]
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The '''UC Integration for Microsoft Lync Guide''' for Cisco Hosted Collaboration Solution provides detailed information and descriptions of the Cisco UC Integration for Microsoft Office Communicator/Cisco UC Integration for Microsoft Lync functionality delivered in Cisco Hosted Collaboration Solution Release 9.2(1).
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Third-party-pbx-sip-integration.pdf Third-Party PBX SIP Integration Guide for Cisco Hosted Collaboration Solution]
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The '''Third Party PBX SIP Integration Guide''' provides the information that you need to understand, configure, and manage SIP integration for third-party PBX into a Cisco Hosted Collaboration Solution (HCS) environment.
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<font size="3">'''Licensing'''</font>
<font size="3">'''Licensing'''</font>
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* [https://communities.cisco.com/docs/DOC-32515 Licensing Activation for Cisco Hosted Collaboration Solution 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/Licensing_Activation_for_Cisco_Hosted_Collaboration_Solution_9.2.1.pdf Licensing Activation for Cisco Hosted Collaboration Solution 9.2(1)]
|The '''Licensing Activation Guide''' outlines the steps required to obtain, activate and manage licenses related to the Cisco Hosted Collaboration Solution (HCS).
|The '''Licensing Activation Guide''' outlines the steps required to obtain, activate and manage licenses related to the Cisco Hosted Collaboration Solution (HCS).
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* [https://communities.cisco.com/docs/DOC-33548 License Usage Guide for Cisco Hosted Collaboration Solution 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/License_Usage_Guide_for_Cisco_Hosted_Collaboration_Solution_921.pdf License Usage Guide for Cisco Hosted Collaboration Solution 9.2(1)]
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This '''License Usage Guide''' provides information that you need to extract information about license usage from individual components that are part of Cisco HCS.
This '''License Usage Guide''' provides information that you need to extract information about license usage from individual components that are part of Cisco HCS.
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* [https://communities.cisco.com/docs/DOC-32513 License Ordering for Cisco Hosted Collaboration Solution 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/License_Ordering_for_Cisco_Hosted_Collaboration_Solution.pdf License Ordering for Cisco Hosted Collaboration Solution 9.2(1)]
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The '''License Ordering Guide''' describes the pricing, packaging structure, and ordering for Cisco Hosted Collaboration solution. The HCS licensing model will be outlined, followed by a detailed walkthrough of the HCS Advisor companion ordering tool. In total, a full HCS bill of materials will be constructed.
The '''License Ordering Guide''' describes the pricing, packaging structure, and ordering for Cisco Hosted Collaboration solution. The HCS licensing model will be outlined, followed by a detailed walkthrough of the HCS Advisor companion ordering tool. In total, a full HCS bill of materials will be constructed.
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* [https://communities.cisco.com/docs/DOC-32516 Ordering Tool Guide for Cisco Hosted Collaboration Solution 9.1(1)]
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* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/Renditions/GSS_Ordering_Tool_Guide_for_Hosted_Collaboration_Solution.pdf Guided System Selling Tool Guide for Cisco Hosted Collaboration Solution]
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The '''Ordering Tool Guide''' provides a detailed walkthrough of the “HCS Advisor”, the HCS BOM generation tool which is part of NetformX DesignExpert. The tool asks the user details about their proposed HCS deployment and, as a result, creates a full HCS bill of materials. The BOM can then be uploaded to Cisco’s standard ordering tools.
+
This '''Guided System Selling Tool Guide''' provides detailed information about the Cisco Hosted Collaboration Solution (Cisco HCS) module, the Cisco HCS bill of materials (BOM) generation tool that is part of the Guided System Selling tool.
|
|
-
* [https://communities.cisco.com/docs/DOC-32516 Release 9.1(1)]
+
* N/A
|-
|-
Line 336: Line 408:
<font size="3">'''Configure'''</font>
<font size="3">'''Configure'''</font>
|
|
-
 
+
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_Advanced_Phone_Settings_for_HCS_921.pdf Advanced Phone Settings for Cisco Unified Communications Domain Manager 8.1.2]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_bulk_loader_guide_for_CiscoHCS_921.pdf Bulk Loader Guide for Cisco Unified Communications Domain Manager]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_customer_divisions_locations_for_HCS_921.pdf Customers-Divisions-Locations Loader User Guide for Cisco Unified Communications Domain Manager 8.1.2]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_high_availability_deployment_guide_vm_only_for_HCS_921.pdf Deploying a High Availability CUCDM SERVER on VMWare for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_deployment_guide_for_HCS_921.pdf Deployment Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_deployment_guide_for_HCS_921.pdf Deployment Guide for Cisco Unified Communications Domain Manager 8.1.2]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_LDAP-Integration_guide_for_HCS_921.pdf LDAP Integration Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_License_Activation_Guide_for_HCS_921.pdf License Activation Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_License_Activation_Guide_for_HCS_921.pdf License Activation Guide for Cisco Unified Communications Domain Manager 8.1.2]
-
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_LDAP-Integration_guide_for_HCS_921.pdf LDAP Integration Guide for Cisco Unified Communications Domain Manager 8.1.2]
+
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_LocAdmin_Feeder_Sheets_for_HCS_921.pdf LocAdmin Loader User Guide for Cisco Unified Communications Domain Manager 8.1.2]
-
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_Advanced_Phone_Settings_for_HCS_921.pdf Advanced Phone Settings for Cisco Unified Communications Domain Manager 8.1.2]
+
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_netw_elements_cust_input_sheet_for_HCS_921.pdf Network Elements Loader User Guide for Cisco Unified Communications Domain Manager 8.1.2]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_platform-build-process_for_HCS_921.pdf CUCDM-HCS 8.1.2 Platform Build Process]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_PGW_static_build_guide_for_HCS_921.pdf PGW Static Setup Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_cucm_build_doc_for_HCS_921.pdf Unified CM Build Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_cucm_build_doc_for_HCS_921.pdf Unified CM Build Guide for Cisco Unified Communications Domain Manager 8.1.2]
-
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_high_availability_deployment_guide_vm_only_for_HCS_921.pdf Deploying a High Availability CUCDM SERVER on VMWare for Cisco Unified Communications Domain Manager 8.1.2]
+
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_feature_config_template_loader_for_HCS_921.pdf FCT-ENT Loader User Guide for Cisco Unified Communications Domain Manager 8.1.2]
-
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_PGW_static_build_guide_for_HCS_921.pdf PGW Static Setup Guide for Cisco Unified Communications Domain Manager 8.1.2]
+
|-
|-
Line 349: Line 426:
<font size="3">'''Maintain and Operate'''</font>
<font size="3">'''Maintain and Operate'''</font>
|
|
-
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_upgrade_guide_for_HCS_921.pdf Platform Upgrade Guide for Cisco Unified Communications Domain Manager 8.1.2]
 
-
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_snmp_guide_for_HCS_921.pdf SNMP Support for Cisco Unified Communications Domain Manager]
 
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_Backup_and_Restore_Guide_for_HCS_921.pdf Backup and Restore Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_Backup_and_Restore_Guide_for_HCS_921.pdf Backup and Restore Guide for Cisco Unified Communications Domain Manager 8.1.2]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_upgrade_guide_for_HCS_921.pdf Platform Upgrade Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_redundancy_and_disaster_recovery_guide_for_HCS_921.pdf Redundancy and Disaster Recovery Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_redundancy_and_disaster_recovery_guide_for_HCS_921.pdf Redundancy and Disaster Recovery Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_self-care_guide_for_HCS_921.pdf Self Care Guide for Cisco Unified Communications Domain Manager 8.1.2]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_self-care_guide_for_HCS_921.pdf Self Care Guide for Cisco Unified Communications Domain Manager 8.1.2]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/CUCDM/CUCDM_snmp_guide_for_HCS_921.pdf SNMP Support for Cisco Unified Communications Domain Manager]
|-
|-
Line 413: Line 490:
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Guides/Cisco_Virtual_PGW_2200_VPGW_Softswitch_Release_9.9_Provisioning_Guide.pdf Cisco Virtual PGW 2200 (VPGW) Softswitch Release 9.9 Provisioning Guide]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Guides/Cisco_Virtual_PGW_2200_VPGW_Softswitch_Release_9.9_Provisioning_Guide.pdf Cisco Virtual PGW 2200 (VPGW) Softswitch Release 9.9 Provisioning Guide]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Guides/Cisco_Virtual_PGW_2200_VPGW_Softswitch_Release_9_9_Operations_Maintena___.pdf Cisco Virtual PGW 2200 (VPGW) Softswitch Release 9.9 Operations, Maintenance, and Troubleshooting Guide]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Guides/Cisco_Virtual_PGW_2200_VPGW_Softswitch_Release_9_9_Operations_Maintena___.pdf Cisco Virtual PGW 2200 (VPGW) Softswitch Release 9.9 Operations, Maintenance, and Troubleshooting Guide]
 +
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Guides/Cisco_Virtual_PGW_2200_VPGW_Softswitch_Releas_9_9_Softwar_Installation_and_Configuration_Guide.pdf Cisco Virtual PGW 2200 (VPGW) Softswitch Release 9.9 Software Installation and Configuration Guide]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Feature_Documents/Cisco_Virtual_PGW_2200_Softswitch_Support_of_PAID_Tel_URI_Feature_Module.pdf Cisco Virtual PGW 2200 Softswitch Support of PAID Tel URI Feature Module]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Feature_Documents/Cisco_Virtual_PGW_2200_Softswitch_Support_of_PAID_Tel_URI_Feature_Module.pdf Cisco Virtual PGW 2200 Softswitch Support of PAID Tel URI Feature Module]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Guides/Provisioning_Examples_for_Cisco_Virtual_PGW_2200_VPGW_Softswitch.pdf Provisioning Examples for CiscoVirtual PGW 2200 (VPGW) Softswitch]
* [http://www.cisco.com/en/US/partner/docs/voice_ip_comm/hcs/9_2_1/vPGW/Guides/Provisioning_Examples_for_Cisco_Virtual_PGW_2200_VPGW_Softswitch.pdf Provisioning Examples for CiscoVirtual PGW 2200 (VPGW) Softswitch]
Line 452: Line 530:
Cisco vPGW  
Cisco vPGW  
|
|
-
*[http://cisco.com/en/US/partner/products/ps11363/prod_maintenance_guides_list.html Technical Documents]&nbsp;- see ''Cisco Virtual PGW 2200 Softswitch 9.1(1) Documentation for Cisco HCS 9.0(1) - zip archive''
+
*[http://cisco.com/en/US/partner/products/ps11363/prod_maintenance_guides_list.html Technical Documents]&nbsp;- see ''Cisco Virtual PGW 2200 Softswitch 9.9 Documentation for Cisco HCS 9.2(1) zip archive''.
* [http://www.cisco.com/en/US/docs/voice_ip_comm/pgw/9/feature/module/9.7_3_/f_n_trns.html Cisco PGW/vPGW Full Number Translation TimesTen DB Package]
* [http://www.cisco.com/en/US/docs/voice_ip_comm/pgw/9/feature/module/9.7_3_/f_n_trns.html Cisco PGW/vPGW Full Number Translation TimesTen DB Package]
|-
|-
Line 459: Line 537:
Cisco Unified Border Element (SP Edition)
Cisco Unified Border Element (SP Edition)
|
|
-
*[http://www.cisco.com/en/US/products/ps9343/tsd_products_support_series_home.html Technical documentation for Cisco Unified Border Element (SP Edition) for Cisco ASR 1006]
+
*[http://www.cisco.com/c/en/us/support/unified-communications/unified-border-element/tsd-products-support-series-home.html Technical documentation for Cisco Unified Border Element (SP Edition) for Cisco ASR 1006]
|-
|-
Line 505: Line 583:
Cisco Prime Unified Operations Manager
Cisco Prime Unified Operations Manager
|
|
-
* [http://www.cisco.com/en/US/products/ps6535/tsd_products_support_series_home.html All Technical Documents]
+
* [http://www.cisco.com/en/US/products/ps6535/tsd_products_support_eol_series_home.html All Technical Documents]
|-
|-
|
|
-
Cisco Prime Unified Service Manager
+
Cisco Prime Unified Service Monitor
|
|
-
* [http://www.cisco.com/en/US/products/ps6536/tsd_products_support_series_home.html All Technical Documents]
+
* [http://www.cisco.com/en/US/products/ps6536/tsd_products_support_eol_series_home.html All Technical Documents]
|-
|-
Line 530: Line 608:
Cisco Nexus 5000 Series Switches
Cisco Nexus 5000 Series Switches
|
|
-
* [http://www.cisco.com/en/US/products/ps9670/index.html All Technical Documents]
+
* [http://www.cisco.com/c/en/us/support/switches/nexus-5000-series-switches/tsd-products-support-series-home.html All Technical Documents]
|-
|-
Line 581: Line 659:
Cisco UCS 6120 or 6140 Fabric Interconnects
Cisco UCS 6120 or 6140 Fabric Interconnects
|
|
-
* [http://www.cisco.com/en/US/products/ps10276/tsd_products_support_eol_series_home.html All Technical Documents]
+
* [http://www.cisco.com/en/US/products/ps10301/index.html All Technical Documents for Cisco UCS 6120]
 +
* [http://www.cisco.com/en/US/products/ps10302/index.html All Technical Documents for Cisco UCS 6140]
|-
|-
Line 687: Line 766:
Cisco ATA 180 Series Analog Telephone Adaptors
Cisco ATA 180 Series Analog Telephone Adaptors
|
|
-
* [http://www.cisco.com/en/US/products/hw/gatecont/ps514/index.html All Technical Documents]
+
* [http://www.cisco.com/c/en/us/support/unified-communications/ata-180-series-analog-telephone-adaptors/tsd-products-support-series-home.html All Technical Documents]
|-
|-
|
|
Line 750: Line 829:
Cisco Virtual Experience Client VXC 6215
Cisco Virtual Experience Client VXC 6215
|
|
-
* [http://www.cisco.com/en/US/products/ps11499/tsd_products_support_series_home.html All Technical Documents]
+
* [http://www.cisco.com/c/en/us/support/collaboration-endpoints/virtualization-experience-client-6000-series/tsd-products-support-series-home.html All Technical Documents]
|-
|-
-
|rowspan="17"|<font size="3">'''Cisco Endpoints'''</font>
+
|rowspan="16"|<font size="3">'''Cisco Endpoints'''</font>
|
|
Cisco Phones (3900 Series, 6900 Series, 7900 Series, 8900 Series, and 9900 Series)
Cisco Phones (3900 Series, 6900 Series, 7900 Series, 8900 Series, and 9900 Series)
Line 767: Line 846:
Cisco Cius
Cisco Cius
|
|
-
* [http://www.cisco.com/en/US/products/ps11156/tsd_products_support_series_home.html All Technical Documents]
+
* [http://www.cisco.com/en/US/products/ps11156/index.html All Technical Documents]
|-
|-
Line 780: Line 859:
|
|
* [http://www.cisco.com/en/US/products/ps11329/tsd_products_support_general_information.html All Technical Documents]
* [http://www.cisco.com/en/US/products/ps11329/tsd_products_support_general_information.html All Technical Documents]
-
|-
 
-
 
-
|
 
-
Cisco Software for Nokia
 
-
|
 
-
* [http://www.cisco.com/en/US/products/ps10589/tsd_products_support_series_home.html All Technical Documents]
 
|-
|-
Line 791: Line 864:
Cisco TelePresence
Cisco TelePresence
|
|
-
* [http://www.cisco.com/web/CA/products/telepresence/index.html All Technical Documents]
+
* [http://www.cisco.com/cisco/web/psa/default.html?mode=prod&level0=280789323 All Technical Documents]
|-
|-
Line 818: Line 891:
Cisco UC Integration (TM) for Microsoft Lync
Cisco UC Integration (TM) for Microsoft Lync
|
|
-
* [http://www.cisco.com/en/US/products/ps11390/tsd_products_support_series_home.html All Technical Documents]
+
* [http://www.cisco.com/c/en/us/support/unified-communications/uc-integration-tm-microsoft-lync/tsd-products-support-series-home.html All Technical Documents]
|-
|-
Line 840: Line 913:
|
|
-
Cisco Mobile for Nokia E72 E73
+
Cisco Mobile for Nokia
|
|
-
* [http://www.cisco.com/en/US/products/ps11766/tsd_products_support_series_home.html All Technical Documents]
+
* [http://www.cisco.com/c/en/us/support/unified-communications/unified-mobile-communicator/products-user-guide-list.html All Technical Documents]
|-
|-
|
|
Line 898: Line 971:
|}
|}
 +
== Translated Documents ==
 +
The following documents are provided for international partners.
 +
 +
{| class="wikitable"
 +
|+ '''<font size="4">Technical Documents</font>'''
 +
! scope="col" | <font size="3">'''Language'''</font>
 +
! scope="col" | <font size="3">'''Document'''</font>
 +
|-
 +
 +
|
 +
<font size="3">'''Chinese'''</font>
 +
|
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/Advanced_Phone_Settings_CN.docx Advanced Phone Settings for Cisco Unified Communications Domain Manager 8.1.2]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/CHCS_BK_C0BF83C9_00_configuration-guide-for-customer-onboarding_921_zh_CN.pdf Cisco Hosted Collaboration Solution Release 9.2(1) Configuration Guide for Customer Onboarding]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/CHCS_BK_ICBA051B_00_installation-guide-for-chcs-9_2_1_zh_CN.pdf Cisco Hosted Collaboration Solution Release 9.2(1) Installation Guide]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/CHCS_BK_S8448121_00_solution-reference-network-design-921_zh_CN.pdf Cisco Hosted Collaboration Solution Release 9.2(1) Solution Reference Network Design Guide]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/CHCS_BK_CB27C981_00_cisco-hcs-upgrade-guide-921_zh_CN.pdf Cisco Hosted Collaboration Solution Release 9.2(1) Upgrade Guide]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/high_availability_deployment_guide_vm_only_CN.docx Deploying a High Availability CUCDM SERVER on VMWare for Cisco Unified Communications Domain Manager 8.1.2]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/deployment_guide_CN.docx Deployment Guide for Cisco Unified Communications Domain Manager 8.1.2]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/CHCS_BK_D009D0D6_00_developer-guide-for-ciscohcs-921_zh_CN.pdf Developer Guide for Cisco Hosted Collaboration Mediation Fulfillment 9.2(1)]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/CHCS_BK_I88098E3_00_install_config-hcs-service-assurance-921_zh_CN.pdf Installation and Configuration for Cisco Hosted Collaboration Solution Service Assurance 9.2(1)]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/CHCS_BK_I6FB5A4F_00_installation_and-_configuration-for-service-fulfillment_9_2_1_zh_CN.pdf Installation and Configuration for Cisco Hosted Collaboration Solution Service Fulfillment 9.2(1)]
 +
*[http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/hcs/9_2_1/Translations/cucm_build_CN.docx Unified CM Build Guide for Cisco Unified Communications Domain Manager 8.1.2]
 +
 +
|-
 +
 +
 +
|-
 +
 +
 +
|}
 +
//-->
== HCS Survey ==
== HCS Survey ==
Your feedback is welcome. Please complete the [https://www.ciscofeedback.vovici.com/se.ashx?s=6A5348A7039940B4 HCS Documentation Feedback Form].
Your feedback is welcome. Please complete the [https://www.ciscofeedback.vovici.com/se.ashx?s=6A5348A7039940B4 HCS Documentation Feedback Form].

Latest revision as of 15:13, 19 March 2015

New Location for Cisco HCS Documentation

Cisco HCS documentation is now available exclusively from the following link:

Cisco Hosted Collaboration Solution Documentation

Please adjust your bookmarks accordingly. Note that Cisco HCS documentation is intended for partners and customers; you may need to log in with your Cisco credentials to see the document listings.

HCS Survey

Your feedback is welcome. Please complete the HCS Documentation Feedback Form.

HCS Discussion Forum

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