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		<title>Historical Reporting Client stops working; attempt to log in again results in error messages - Revision history</title>
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		<updated>2013-06-19T05:39:24Z</updated>
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		<id>http://docwiki.cisco.com/w/index.php?title=Historical_Reporting_Client_stops_working;_attempt_to_log_in_again_results_in_error_messages&amp;diff=24804&amp;oldid=prev</id>
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				<updated>2009-12-18T18:28:19Z</updated>
		
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		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 18:28, 18 December 2009&lt;/td&gt;
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&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;== Historical Reporting Client stops working; attempt to log in again results in error messages ==&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;== Historical Reporting Client stops working; attempt to log in again results in error messages ==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
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		<title>Cchetty: 1 revision</title>
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				<updated>2009-08-12T19:50:38Z</updated>
		
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		<author><name>Cchetty</name></author>	</entry>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=Historical_Reporting_Client_stops_working;_attempt_to_log_in_again_results_in_error_messages&amp;diff=19835&amp;oldid=prev</id>
		<title>Sansahoo: /* Historical Reporting Client stops working; attempt to log in again results in error messages */</title>
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				<updated>2009-07-30T06:27:35Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;span class=&quot;autocomment&quot;&gt;Historical Reporting Client stops working; attempt to log in again results in error messages&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;== Historical Reporting Client stops working; attempt to log in again results in error messages ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot;&lt;br /&gt;
|-&lt;br /&gt;
! '''Problem Summary'''&lt;br /&gt;
| Although no changes were made to the server or network, the Cisco Unified CCX Historical Reporting Client suddenly stops working. When attempting to log in again, the user receives a series of error messages.&lt;br /&gt;
|-&lt;br /&gt;
! '''Error Message'''&lt;br /&gt;
| A series of messages appear.&lt;br /&gt;
|-&lt;br /&gt;
! '''Possible Cause'''&lt;br /&gt;
| The client authentication request timed out.&lt;br /&gt;
|-&lt;br /&gt;
! '''Recommended Action'''&lt;br /&gt;
| &lt;br /&gt;
Complete the following steps:&lt;br /&gt;
#On the Cisco Unified CCX Server, check that your web server and servlet service is running. On the client, check you browser Internet options for the connection setting.&lt;br /&gt;
#Make sure you are able to connect to the Cisco Unified CCX Administration web page from the client machine. Refresh the page to be sure it is not cached.&lt;br /&gt;
#If after successfully connecting to the Cisco Unified CCX Administration web page the client error persists, modify your client hrcConfig.ini file by updating AuthReqTimeOut in the General section to a larger value than the current one (default value is 15 seconds).&lt;br /&gt;
#Restart your Cisco Unified CCX Historical Reports client and attempt to log in again.&lt;br /&gt;
|-&lt;br /&gt;
! '''Release'''&lt;br /&gt;
| Release 7.0(1)&lt;br /&gt;
|-&lt;br /&gt;
! '''Associated CDETS #'''&lt;br /&gt;
| None.&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
[[Category:Unified CCX, Release 7.0]]&lt;/div&gt;</summary>
		<author><name>Sansahoo</name></author>	</entry>

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