Historical Database db cra is full

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(Historical Database db_cra is full)
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! '''Release'''
! '''Release'''
| Release 7.0(1)
| Release 7.0, Release 5.0
! '''Associated CDETS #'''
! '''Associated CDETS #'''

Latest revision as of 10:37, 23 April 2010

Historical Database db_cra is full

Problem Summary Historical data is not getting written into the database, db_cra.
Error Message Could not allocate space for object in database db_cra because the PRIMARY file group is full in the SQL log file, MIVR log file.
Possible Cause The db_cra database is full.
Recommended Action

Do one of the following:

  • Try to start purging using the Cisco Unified CCX Administration web page. Choose Tools > Historical Reporting > Purge Now.
  • Check the db_cra database size to make sure that it is of the proper size for the call volume generated.
Release Release 7.0, Release 5.0
Associated CDETS # None.

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