Help:Creating Troubleshooting Content
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| - | + | Troubleshooting tips should have consistent content. The following guidelines can help you create a troubleshooting tip. | |
==Creating your Troubleshooting Page== | ==Creating your Troubleshooting Page== | ||
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Examples should use preformatted text. Put your example in the following format: | Examples should use preformatted text. Put your example in the following format: | ||
| - | <nowiki><pre>Your configuration | + | <nowiki><pre>Your configuration output text</pre></nowiki> |
==Categories== | ==Categories== | ||
| - | Categories for | + | Categories for Troubleshooting differ slightly from a regular article. For the most part, the paths for the categories are the same as for Cisco Products (see [[DocWiki:Categories]]). An additional layer of categories is placed right above the article so that troubleshooting information can be grouped together. |
[[Image:Categories-tshoot.jpg]] | [[Image:Categories-tshoot.jpg]] | ||
[[Category:Docwiki Help]] | [[Category:Docwiki Help]] | ||
Latest revision as of 01:36, 26 August 2011
Troubleshooting tips should have consistent content. The following guidelines can help you create a troubleshooting tip.
Contents |
Creating your Troubleshooting Page
Type the name of your troubleshooting topic into the search box. Use the following syntax:
<product name> Troubleshooting
For example, "Cisco Unity Express Troubleshooting"
If the page does not exist, you will be prompted to create a page. Copy the source code at Template:Simple_Troubleshooting_Template to your new page to develop your content.
 | Note: | This template contains details that might not be applicable to your troubleshooting information. Please edit at your discretion. |
Topology
The topology that you upload should be a JPEG or GIF file. Many tools provide icons for topologies. Cisco also provides icons at the Marketing Library.
Configuration Output
 | Caution: | Make sure that you scrub the IP addresses, domain names, and any other sensitive information. Examples of clean content are shown at DocWiki:No Proprietary Information. |
Examples should use preformatted text. Put your example in the following format:
<pre>Your configuration output text</pre>
Categories
Categories for Troubleshooting differ slightly from a regular article. For the most part, the paths for the categories are the same as for Cisco Products (see DocWiki:Categories). An additional layer of categories is placed right above the article so that troubleshooting information can be grouped together.
