http://docwiki.cisco.com/w/index.php?title=Hear_nothing_while_playing_back_desktop_recorded_sessions&feed=atom&action=history Hear nothing while playing back desktop recorded sessions - Revision history 2013-05-22T15:49:40Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Hear_nothing_while_playing_back_desktop_recorded_sessions&diff=28604&oldid=prev Vialva: New page: <p>Check the following: </p><p>1. Connect the agent PC to the agent phone </p><p>2. Make sure the "Span to PC port" is enabled on the agent phone. </p> 2010-04-18T12:15:04Z <p>New page: &lt;p&gt;Check the following: &lt;/p&gt;&lt;p&gt;1. Connect the agent PC to the agent phone &lt;/p&gt;&lt;p&gt;2. Make sure the &quot;Span to PC port&quot; is enabled on the agent phone. &lt;/p&gt;</p> <p><b>New page</b></p><div>&lt;p&gt;Check the following:<br /> &lt;/p&gt;&lt;p&gt;1. Connect the agent PC to the agent phone<br /> &lt;/p&gt;&lt;p&gt;2. Make sure the &quot;Span to PC port&quot; is enabled on the agent phone.<br /> &lt;/p&gt;</div> Vialva