| Problem Summary
|| When trying to run the Cisco Unified CCX Historical Reports Client Scheduler the reports fail to generate.
| Error Message
|| Description=EIX000: (-27001) Read error occurred during connection attempt.
Note: This error is thrown in CiscoSchPrintExport.log
| Possible Cause
|| This scenario is generally seen when the DNS settings are enabled for UCCX. However, the appropriate reverse look up zone entries in the DNS server are not configured.
| Recommended Action
|| It is required to configure the appropriate reverse look up zone entries in the DNS server.
|| Release 8.0(x), Release 8.5(x)
| Associated CDETS #