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2011-09-15T17:19:43Z

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Prkatti: /* HRC Scheduler fails to generate reports */

2011-09-14T16:54:05Z

HRC Scheduler fails to generate reports

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== HRC Scheduler fails to generate reports ==

{| border="1"
|-
! '''Problem Summary'''
| When trying to run the Cisco Unified CCX Historical Reports Client Scheduler the reports fail to generate.

|-
! '''Error Message'''
| Description=EIX000: (-27001) Read error occurred during connection attempt.
Note: This error is thrown in CiscoSchPrintExport.log
|-
! '''Possible Cause'''
| This scenario is generally seen when the DNS settings are enabled for UCCX. However, the appropriate reverse look up zone entries in the DNS server are not configured.
|-
! '''Recommended Action'''
| It is required to configure the appropriate reverse look up zone entries in the DNS server.
|-
! '''Release'''
| Release 8.0(x), Release 8.5(x)
|-
! '''Associated CDETS #'''
| "None"
|-
|}

[[Category:Unified CCX, Release 8.0]]
[[Category:Unified CCX, Release 8.5]]

HRC Scheduler does not generate reports - Revision history

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Prkatti: /* HRC Scheduler fails to generate reports */