Graceful shutdown does not work when Call Server is in partial service

From DocWiki

Revision as of 15:54, 16 May 2012 by Txavier (Talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
Problem Summary Graceful shutdown does not work when Call Server is in partial service.
Error Message In OAMP Call Server status shows as "UP" when actual Call Server state is "Stopped".
Possible Cause When Graceful shutdown is fired when Call Server is in partial state, it cannot perform the usual task of shutting down PIM and other services as it is already down. So it goes to stopped state but Call Server windows service still shows running.
Recommended Action When Call Server is in partial service admin should always do a shutdown instead of Graceful shutdown.
Release Release 9.0(1)
Associated CDETS # None

<Replace this entire line with the required category or categories.>

Rating: 0.0/5 (0 votes cast)

Personal tools