General Troubleshooting: Errors Reported by Various Unified CVP Components

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Revision as of 18:12, 18 September 2009

Errors Reported by Various Unified CVP Components

Problem Summary Errors reported by various Unified CVP components. ICM script fails calls from Play Media node, and many calls abnormally disconnect.
Error Message None.
Possible Cause Running Symantec virus scan software with a heavy call load (greater than 2 calls per second) can cause these types of errors.
Recommended Action If your call load is heavier than two calls per second, disable Symantec virus scan software and use McAfee 8.0i virus scan software instead.
Release Release 7.0(2)
Associated CDETS # None.

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