General Troubleshooting: Errors Reported by Various Unified CVP Components
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Revision as of 18:12, 18 September 2009
Errors Reported by Various Unified CVP Components
| Problem Summary | Errors reported by various Unified CVP components. ICM script fails calls from Play Media node, and many calls abnormally disconnect. |
| Error Message | None. |
| Possible Cause | Running Symantec virus scan software with a heavy call load (greater than 2 calls per second) can cause these types of errors. |
| Recommended Action | If your call load is heavier than two calls per second, disable Symantec virus scan software and use McAfee 8.0i virus scan software instead. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
