http://docwiki.cisco.com/w/index.php?title=General:_Agents_logged_in/available_in_Unified_Expert_Advisor,_don't_show_up_in_Unified_ICM_(2)&feed=atom&action=history 2013-05-23T16:05:43Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=General:_Agents_logged_in/available_in_Unified_Expert_Advisor,_don%27t_show_up_in_Unified_ICM_(2)&diff=25105&oldid=prev 2009-12-18T19:23:30Z

<p>Bot: Adding {{Template:Required Metadata}}</p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 19:23, 18 December 2009</td> </tr><tr><td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">{{Template:Required Metadata}}</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Agents logged in/available in Unified Expert Advisor, don't show up in Unified ICM (2) ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Agents logged in/available in Unified Expert Advisor, don't show up in Unified ICM (2) ==</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

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Cchetty http://docwiki.cisco.com/w/index.php?title=General:_Agents_logged_in/available_in_Unified_Expert_Advisor,_don%27t_show_up_in_Unified_ICM_(2)&diff=17675&oldid=prev 2009-05-27T22:07:21Z

<p><span class="autocomment">Agents logged in/available in Unified Expert Advisor, don&#39;t show up in Unified ICM (2)</span></p> <p><b>New page</b></p><div>== Agents logged in/available in Unified Expert Advisor, don't show up in Unified ICM (2) ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | On the Unified Expert Advisor PG system, in the PG directory, a file calledAutoConfigError.txt contains errors.<br /> |-<br /> ! '''Error Message'''<br /> | 2008/06/17 16:41:39: Config update error on ADD of AGENT PID=5001<br /> PerNum='MMCA_1' <br /> Ent Name='MMCA_1.<br /> Boston.ExpertAdvisor'PerName='MMCA_1'<br /> The enterprise name that was entered is already in use<br /> |-<br /> ! '''Possible Cause'''<br /> | The enterprise name that was entered is already in use.<br /> |-<br /> ! '''Recommended Action'''<br /> | <br /> :* Duplicate agent configuration can happen if you delete and recreate the same agent orassignment queue on the runtime servers. Restarting the PG and the runtime server generallyresolves the issue.<br /> :* This can also happen if you actually have agents with duplicate first and last names. In thisexample, 'MMCA_1.Boston.ExpertAdvisor' means you have an expert advisor who's nameis 'ExpertAdvisor Boston'. Look in the Expert Advisor OAMP screen for each expert, in theUnified ICM section at the bottom of the screen, and make sure you have only one expertwho's name is 'ExpertAdvisor Boston'.<br /> |-<br /> ! '''Release'''<br /> | Release 7.6(1).<br /> |-<br /> ! '''Associated CDETS #'''<br /> | None.<br /> |-<br /> |}<br /> <br /> [[Category:Unified Expert Advisor, Release 7.6(1)]]</div>

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