Failover: Agents do not fail over to alternate CTI OS

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Agents do not fail over to alternate CTI OS

Problem Summary Agents do not fail over to alternate CTI OS.
Error Message None.
Possible Cause The alternate host and port number may not be correctly configured in the connection profile.
Recommended Action Ensure that the alternate host and port number are properly configured in the connection profile and that the host is reachable over the network. See the tips listed under Incorrect Configuration for more information on how to resolve this problem.
Release Release 7.5(x)
Associated CDETS # None.

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