Error: "HRC on Windows 7 triggers Email during exporting a report to PDF"

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HRC on Windows 7 triggers email during exporting a report to PDF

Problem Summary While exporting an HR report from Crystal Reports Viewer of HRC to PDF format, Email is triggered. If there is no Email Program associated, the following error message will appear: "There is no Email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel"
Error Message There is no Email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel.
Possible Cause The issue happens because of the limitations of Crystal Reports Viewer.This is an intermittent issue and it is not reproducible in all scenarios.
Recommended Action 1. If an error message is thrown, Click 'OK'.The export operation will continue without issues.
 2. If an Email Program is opened, just close it.The export operation will continue without issues.
 3. If the export operation fails, generate the report once again and then try to export to PDF.

Release Release 8.5
Associated CDETS # CSCtq36807.

Rating: 0.0/5 (0 votes cast)

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