Enabling remote user account through CLI - Revision history

Sansahoo: Removing all content from page

2010-06-23T11:52:23Z

Removing all content from page

← Older revision		Revision as of 11:52, 23 June 2010
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-	~~== <Tip Title> ==~~

-	~~{\| border="1"~~
-	\|-
-	~~! '''Problem Summary'''~~
-	~~\| TAC need to have root login details in order to run CET. Root login can be enabled using remote user account for UCCX server.~~
-	\|-
-	~~! '''Error Message'''~~
-	~~\| NA~~
-	\|-
-	~~! '''Possible Cause'''~~
-	~~\| NA~~
-	\|-
-	~~! '''Recommended Action'''~~
-	\|
-	* Run the CLI commands
-	~~# utils remote_account enable~~
-	~~# utils remote_account create rootuser 30~~
-
-	~~Account Successfully created~~
-	~~Account : rootuser~~
-	~~Passphrase : 66RFFQGTXB~~
-	~~Expiry : 12-30-2009:12:00:00 (MM-DD-YYYY:Hr:Min:Sec)~~
-
-	* Request password generation form the tool at https://remotesupporttool.cisco.com/ using the Account and the Passphase generated by the CLI command.
-	* Login to the tool using CEC credentials and then go to "Application" -> "Generate Password".
-	* Enter the account name and passphrase from the output of the CLI command 'utils remote_account create'. Then enter the defect id, the TAC case id and notes.
-	* Click "Generate Password" and the password will be generated.
-	* Login to the customer box using the username and the password generated by the tool.
-	* To enable root login, run the Root login enable command as given in CET TAC TOI presentation/VOD.
-	* Use this root login to run CET.
-	* After using CET, disable root login using Root login disable command as given in CET TAC TOI presentation/VOD.
-
-	\|-
-	~~! '''Release'''~~
-	~~\| Release 8.0(1)~~
-	\|-
-	~~! '''Associated CDETS #'''~~
-	~~\| NA~~
-	\|-
-	\|}
-
-
-	~~[[Category:Unified CCX, Release 8.0]]~~

Cchetty: 1 revision

2010-04-09T15:20:56Z

1 revision

← Older revision

Revision as of 15:20, 9 April 2010

Shivagar: /* */

2010-02-04T05:32:26Z

New page

== <Tip Title> ==

{| border="1"
|-
! '''Problem Summary'''
| TAC need to have root login details in order to run CET. Root login can be enabled using remote user account for UCCX server.
|-
! '''Error Message'''
| NA
|-
! '''Possible Cause'''
| NA
|-
! '''Recommended Action'''
|
* Run the CLI commands
# utils remote_account enable
# utils remote_account create rootuser 30

Account Successfully created
Account : rootuser
Passphrase : 66RFFQGTXB
Expiry : 12-30-2009:12:00:00 (MM-DD-YYYY:Hr:Min:Sec)

* Request password generation form the tool at https://remotesupporttool.cisco.com/ using the Account and the Passphase generated by the CLI command.
* Login to the tool using CEC credentials and then go to "Application" -> "Generate Password".
* Enter the account name and passphrase from the output of the CLI command 'utils remote_account create'. Then enter the defect id, the TAC case id and notes.
* Click "Generate Password" and the password will be generated.
* Login to the customer box using the username and the password generated by the tool.
* To enable root login, run the Root login enable command as given in CET TAC TOI presentation/VOD.
* Use this root login to run CET.
* After using CET, disable root login using Root login disable command as given in CET TAC TOI presentation/VOD.

|-
! '''Release'''
| Release 8.0(1)
|-
! '''Associated CDETS #'''
| NA
|-
|}

[[Category:Unified CCX, Release 8.0]]