EIM Analysis Check lists

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Acronyms:

Unified EIM / Unified WIM - Cisco Interaction Manager

IIS - Internet Information Server

FS - File System

WLS - WebLogic Server

LM - License Manager

RSM - Remote Session Manager

RX - Retriever Service

DX - Dispatcher Service

WF - Workflow Service

DSM - Distributed Service Manager

POP3 - Post Office Protocol

SMTP - Simple Mail Transfer Protocol

ESMTP - Extended SMTP

DAL - Data Access Layer


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