E-mail notification of database purging activities is not sent

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== E-mail notification of database purging activities is not sent ==
== E-mail notification of database purging activities is not sent ==
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! '''Release'''
! '''Release'''
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| Release 7.0(1)
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| Release 7.0, Release 5.0
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! '''Associated CDETS #'''
! '''Associated CDETS #'''

Latest revision as of 10:37, 23 April 2010

E-mail notification of database purging activities is not sent

Problem Summary The Cisco Unified CCX system does not send e-mail notification of database purging activities.
Error Message None.
Possible Cause The Email subsystem is not configured or e-mail notification is not set up properly in Cisco Unified CCX Administration.
Recommended Action

Complete the following steps:

  1. From the Cisco Unified CCX Administration web page, choose Subsystems > eMail and make sure that correct information is entered in the Mail Server and eMail Address fields.
  2. From the Cisco Unified CCX Administration web page, choose Tools > Historical Reporting and click the Purge Schedule Configuration hyperlink.
  3. If multiple e-mail addresses are specified in the Send Email Notifications To field, make sure that each address is separated with a semicolon (;), comma (,), or space.
  4. Make sure that the Send Email Notifications To field contains no more than 255 characters.
Release Release 7.0, Release 5.0
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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