http://docwiki.cisco.com/w/index.php?title=During_Backup,_Restore,_or_Upgrade,_an_exception_is_seen_in_user_interface&feed=atom&action=history 2013-05-19T02:01:42Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=During_Backup,_Restore,_or_Upgrade,_an_exception_is_seen_in_user_interface&diff=24787&oldid=prev 2009-12-18T18:25:29Z

<p>Bot: Adding {{Template:Required Metadata}}</p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 18:25, 18 December 2009</td> </tr><tr><td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">{{Template:Required Metadata}}</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== During Backup, Restore, or Upgrade, an exception is seen in user interface ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== During Backup, Restore, or Upgrade, an exception is seen in user interface ==</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

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Cchetty http://docwiki.cisco.com/w/index.php?title=During_Backup,_Restore,_or_Upgrade,_an_exception_is_seen_in_user_interface&diff=19581&oldid=prev 2009-07-22T09:55:19Z

<p><span class="autocomment">During Backup, Restore, or Upgrade, an exception is seen in user interface</span></p> <p><b>New page</b></p><div>== During Backup, Restore, or Upgrade, an exception is seen in user interface ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | During Backup, Restore, or Upgrade, an exception is seen.<br /> |-<br /> ! '''Error Message'''<br /> | To see the error message, open the C:\Program Files\wfavvid\log\MCVD\MCVDXXX.log where the time of the failure occurred. Search for the keyword: 'BACKUP_FAILED', 'RESTORE_FAILED', or 'UPGRADE_FAILED' based on type of failure. An exception with stack trace will be shown next to this text.<br /> |-<br /> ! '''Possible Cause'''<br /> | From the error message, go down to the last exception shown and look for the following keyword to see which component failed:<br /> * com.cisco.archive.* - Indicates general issue with ArchiveManager.<br /> * com.cisco.archive.impl.component.config.* - Indicates issue with saving or restoring configuration such as properties files.<br /> * com.cisco.database.* - Indicates issue with database.<br /> * com.cisco.wf.calabrioBackupRestore.* - Indicates issues with Calabrio components.<br /> * com.cisco.wf.jtapi.archive.* - Indicates issue with JTAPI configuration.<br /> * com.cisco.wf.cme.archive.* - Indicates issue with CME configuration.<br /> * com.cisco.restoreadmin.jtapiresyncwizard.* - Indicates issue with JTAPI wizard synchronization of Route Points, CTI Ports.<br /> * com.cisco.restoreadmin.cmevalidate.* - Indicates issues with CME validation wizard.<br /> |-<br /> ! '''Recommended Action'''<br /> | <br /> Please contact TAC based on information in Cause to find appropriate specialist. <br /> |-<br /> ! '''Release'''<br /> | Release 7.0(1)<br /> |-<br /> ! '''Associated CDETS #'''<br /> | None.<br /> |-<br /> |}<br /> <br /> [[Category:Unified CCX, Release 7.0]]</div>

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