http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Server_Authentication_Failure&feed=atom&action=history 2013-05-18T09:39:06Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Server_Authentication_Failure&diff=41551&oldid=prev 2011-07-04T18:46:57Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 18:46, 4 July 2011</td> </tr><tr><td colspan="2" class="diff-lineno">Line 10:</td> <td colspan="2" class="diff-lineno">Line 10:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Possible Cause'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Possible Cause'''</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| There are several possible causes <del class="diffchange diffchange-inline">that can cause </del>this error. Recommended actions are listed below.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| There are several possible causes <ins class="diffchange diffchange-inline">for </ins>this error. Recommended actions are listed below.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Recommended Action'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Recommended Action'''</div></td></tr> </table>

Kemacdon http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Server_Authentication_Failure&diff=36228&oldid=prev 2010-12-13T17:41:32Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 17:41, 13 December 2010</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Server_Authentication_Failure&diff=36227&oldid=prev 2010-12-03T23:26:47Z

<p><span class="autocomment">Desktop Errors: Server Authentication Failure</span></p> <p><b>New page</b></p><div>== Desktop Errors: Server Authentication Failure ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | The agent sees this error when attempting to sign in to the Cisco Finesse Desktop.<br /> |-<br /> ! '''Error Message'''<br /> | Server authentication failure. Please try again or contact your system administrator.<br /> |-<br /> ! '''Possible Cause'''<br /> | There are several possible causes that can cause this error. Recommended actions are listed below.<br /> |-<br /> ! '''Recommended Action'''<br /> | <br /> * Ensure that the device associated with the agent extension is active.<br /> * Ensure that all Finesse Services are started. To do this, sign in to the Serviceability Console.<br /> * Ensure that forward and reverse DNS are set up correctly and that a valid host and domain were entered during the installation.<br /> * Ensure that you are using Unified Contact Center Enterprise and Unified CM, Release 8.5(1).<br /> |-<br /> ! '''Release'''<br /> | Release 8.5(1)<br /> |-<br /> ! '''Associated CDETS #'''<br /> | None'''<br /> |-<br /> |}<br /> <br /> <br /> [[Category:Cisco Finesse, Release 8.5]]</div>

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