Desktop Errors: Network Connections - Revision history

http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&feed=atom&action=history Desktop Errors: Network Connections - Revision history 2013-06-19T10:43:15Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=41560&oldid=prev Kemacdon at 14:06, 5 July 2011 2011-07-05T14:06:53Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:06, 5 July 2011</td> </tr><tr><td colspan="2" class="diff-lineno">Line 4:</td> <td colspan="2" class="diff-lineno">Line 4:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Problem Summary'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Problem Summary'''</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| <del class="diffchange diffchange-inline">Errors </del>might appear in the desktop for various network issues.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| <ins class="diffchange diffchange-inline">The following errors </ins>might appear in the desktop for various network issues.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Error Message'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Error Message'''</div></td></tr> </table>

Kemacdon http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=36226&oldid=prev Cchetty: 1 revision 2010-12-13T17:41:32Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 17:41, 13 December 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 20:</td> <td colspan="2" class="diff-lineno">Line 20:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error. <del class="diffchange diffchange-inline">A restart of </del>the Finesse server could resolve <del class="diffchange diffchange-inline">the issue. If it does not, you need to escalate </del>the issue.  </div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error <ins class="diffchange diffchange-inline">such as a lost connection to the CTI server</ins>. <ins class="diffchange diffchange-inline">Refer to the HTTP Errors topic in the Cisco Finesse Web Services Developer Guide. Addressing the error code and restarting </ins>the Finesse server could resolve the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse <del class="diffchange diffchange-inline">server </del>is down or misconfigured. In most cases, a reload of the page or signing in again will <del class="diffchange diffchange-inline">resolves this</del>. <del class="diffchange diffchange-inline">Otherwise</del>, <del class="diffchange diffchange-inline">try restarting </del>the Cisco Finesse Notification Service and/or Cisco Finesse Web Services <del class="diffchange diffchange-inline">in the Serviceability web application</del>.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse <ins class="diffchange diffchange-inline">Notification Service </ins>is down or misconfigured. In most cases, a reload of the page or signing in again will <ins class="diffchange diffchange-inline">resolve the issue</ins>. <ins class="diffchange diffchange-inline">If it does not</ins>, <ins class="diffchange diffchange-inline">access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart </ins>the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> </table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=34963&oldid=prev Rfarber at 20:49, 18 October 2010 2010-10-18T20:49:01Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 20:49, 18 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 20:</td> <td colspan="2" class="diff-lineno">Line 20:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error such as a lost connection to the CTI server. Refer to the HTTP Errors topic in the Cisco Finesse Web Services Developer Guide. Addressing the error code and restarting the Finesse server <del class="diffchange diffchange-inline">should </del>resolve the issue.  </div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error such as a lost connection to the CTI server. Refer to the HTTP Errors topic in the Cisco Finesse Web Services Developer Guide. Addressing the error code and restarting the Finesse server <ins class="diffchange diffchange-inline">could </ins>resolve the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> </table>

Rfarber http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=34962&oldid=prev Rfarber at 16:54, 18 October 2010 2010-10-18T16:54:37Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 16:54, 18 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 20:</td> <td colspan="2" class="diff-lineno">Line 20:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error such as a lost connection to the CTI server. Addressing the error code and restarting the Finesse server should resolve the issue.  </div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error such as a lost connection to the CTI server<ins class="diffchange diffchange-inline">. Refer to the HTTP Errors topic in the Cisco Finesse Web Services Developer Guide</ins>. Addressing the error code and restarting the Finesse server should resolve the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> </table>

Rfarber http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=34961&oldid=prev Rfarber at 14:36, 18 October 2010 2010-10-18T14:36:17Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:36, 18 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 20:</td> <td colspan="2" class="diff-lineno">Line 20:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout<del class="diffchange diffchange-inline">, a 404 URL not found, </del>or <del class="diffchange diffchange-inline">a 500 </del>internal server error.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or <ins class="diffchange diffchange-inline">an </ins>internal server error <ins class="diffchange diffchange-inline">such as a lost connection to the CTI server</ins>. <ins class="diffchange diffchange-inline">Addressing the error code and restarting </ins>the Finesse server <ins class="diffchange diffchange-inline">should </ins>resolve the issue.  </div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">A restart of </del>the Finesse server <del class="diffchange diffchange-inline">could </del>resolve <del class="diffchange diffchange-inline">the issue. If it does not, you need to escalate </del>the issue.  </div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> </table>

Rfarber http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=36225&oldid=prev Rfarber at 14:31, 18 October 2010 2010-10-18T14:31:53Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:31, 18 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 20:</td> <td colspan="2" class="diff-lineno">Line 20:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| 1. This error indicates that your network is offline.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error <del class="diffchange diffchange-inline">such as a lost connection to the CTI server</del>. <del class="diffchange diffchange-inline">Refer to the HTTP Errors topic in the Cisco Finesse Web Services Developer Guide. Addressing the error code and restarting </del>the Finesse server could resolve the issue.  </div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>2. The Finesse server is in a bad state and cannot process the request. There might have been a network timeout or an internal server error. <ins class="diffchange diffchange-inline">A restart of </ins>the Finesse server could resolve <ins class="diffchange diffchange-inline">the issue. If it does not, you need to escalate </ins>the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse <del class="diffchange diffchange-inline">Notification Service </del>is down or misconfigured. In most cases, a reload of the page or signing in again will <del class="diffchange diffchange-inline">resolve the issue</del>. <del class="diffchange diffchange-inline">If it does not</del>, <del class="diffchange diffchange-inline">access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart </del>the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse <ins class="diffchange diffchange-inline">server </ins>is down or misconfigured. In most cases, a reload of the page or signing in again will <ins class="diffchange diffchange-inline">resolves this</ins>. <ins class="diffchange diffchange-inline">Otherwise</ins>, <ins class="diffchange diffchange-inline">try restarting </ins>the Cisco Finesse Notification Service and/or Cisco Finesse Web Services <ins class="diffchange diffchange-inline">in the Serviceability web application</ins>.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> </table>

Rfarber http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=34927&oldid=prev Rfarber at 14:39, 15 October 2010 2010-10-15T14:39:43Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:39, 15 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 23:</td> <td colspan="2" class="diff-lineno">Line 23:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access <del class="diffchange diffchange-inline">the </del>the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> </table>

Rfarber http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=34926&oldid=prev Rfarber at 14:39, 15 October 2010 2010-10-15T14:39:16Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:39, 15 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 23:</td> <td colspan="2" class="diff-lineno">Line 23:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the the Serviceability console (<del class="diffchange diffchange-inline">http:</del>//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will resolve the issue. If it does not, access the the Serviceability console (//<HOST ADDRESS>/cfservice) and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> </table>

Rfarber http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=34925&oldid=prev Rfarber at 14:38, 15 October 2010 2010-10-15T14:38:22Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:38, 15 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 23:</td> <td colspan="2" class="diff-lineno">Line 23:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will <del class="diffchange diffchange-inline">work</del>. <del class="diffchange diffchange-inline">Otherwise</del>, <del class="diffchange diffchange-inline">launch </del>the Serviceability <del class="diffchange diffchange-inline">web application </del>and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will <ins class="diffchange diffchange-inline">resolve the issue</ins>. <ins class="diffchange diffchange-inline">If it does not</ins>, <ins class="diffchange diffchange-inline">access the </ins>the Serviceability <ins class="diffchange diffchange-inline">console (http://<HOST ADDRESS>/cfservice) </ins>and restart the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> </table>

Rfarber http://docwiki.cisco.com/w/index.php?title=Desktop_Errors:_Network_Connections&diff=34924&oldid=prev Rfarber at 14:34, 15 October 2010 2010-10-15T14:34:39Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:34, 15 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 23:</td> <td colspan="2" class="diff-lineno">Line 23:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>A restart of the Finesse server could resolve the issue. If it does not, you need to escalate the issue.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will work. Otherwise, <del class="diffchange diffchange-inline">try restarting </del>the <del class="diffchange diffchange-inline">“\</del>Cisco Finesse Notification Service and/or Cisco Finesse Web Services <del class="diffchange diffchange-inline">in the Serviceability web application</del>.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>3. This is an indication that the Finesse Notification Service is down or misconfigured. In most cases, a reload of the page or signing in again will work. Otherwise, <ins class="diffchange diffchange-inline">launch the Serviceability web application and restart </ins>the Cisco Finesse Notification Service and/or Cisco Finesse Web Services.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> </table>

Rfarber