Desktop: Supervisor's list of queues did not get updated
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! '''Release''' | ! '''Release''' | ||
| - | | 9.0(1) | + | | Release 9.0(1), Release 9.1(1) |
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! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
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| - | [[Category:Cisco Finesse, Release 9. | + | [[Category:Cisco_Finesse,_Release_9.0]] [[Category:Cisco Finesse, Release 9.1]] |
Latest revision as of 20:33, 10 January 2013
Desktop: Supervisor's List of Queues Did Not Get Updated
| Problem Summary | Supervisor's list of queues did not get updated. |
|---|---|
| Error Message | None |
| Possible Cause | This happens when an agent or a supervisor is assigned to a different team and the team change affects the supervisor's list of queues. |
| Recommended Action | Supervisor can sign out and sign in again to see the updated list of queues. |
| Release | Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
