Desktop: Refresh is Not Supported on Agent Desktop

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! '''Recommended Action'''  
! '''Recommended Action'''  
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| Sign out of the Cisco Finesse Agent Desktop and close the browser. Reopen the browser and sign back in. Refreshing the browser or using the back button is not recommended.
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| Sign out of the Cisco Finesse Agent Desktop and close the browser. Reopen the browser and sign back in. Refreshing the browser or using the back button is not supported.
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! '''Release'''  
! '''Release'''  
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| Release 8.5(1), Release 8.5(3) 
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| Release 8.5(1), Release 8.5(3), Release 9.0(1), Release 9.1(1) 
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! '''Associated CDETS #'''  
! '''Associated CDETS #'''  
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[[Category:Cisco_Finesse,_Release_8.5]]
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[[Category:Cisco_Finesse,_Release_8.5]] [[Category:Cisco_Finesse,_Release_9.0]]  [[Category:Cisco Finesse, Release 9.1]]

Latest revision as of 20:33, 10 January 2013

Desktop: Refresh is Not Supported on Agent Desktop

Problem Summary After an extended period of time using Cisco Finesse, browser performance becomes sluggish.
Error Message None.
Possible Cause Refreshing the browser or using the back button can cause slow browser performance after an extended period of time. 
Recommended Action Sign out of the Cisco Finesse Agent Desktop and close the browser. Reopen the browser and sign back in. Refreshing the browser or using the back button is not supported.
Release Release 8.5(1), Release 8.5(3), Release 9.0(1), Release 9.1(1) 
Associated CDETS # CSCtt29351 
 

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