Desktop: Refresh is Not Supported on Agent Desktop
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! '''Recommended Action''' | ! '''Recommended Action''' | ||
| - | | Sign out of the Cisco Finesse Agent Desktop and close the browser. Reopen the browser and sign back in. Refreshing the browser or using the back button is not | + | | Sign out of the Cisco Finesse Agent Desktop and close the browser. Reopen the browser and sign back in. Refreshing the browser or using the back button is not supported. |
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! '''Release''' | ! '''Release''' | ||
| - | | Release 8.5(1), Release 8.5(3) | + | | Release 8.5(1), Release 8.5(3), Release 9.0(1) |
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! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
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| - | [[Category:Cisco_Finesse,_Release_8.5]] | + | [[Category:Cisco_Finesse,_Release_8.5]] |
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| + | [[Category:Cisco Finesse, Release 9.0]] | ||
Revision as of 14:36, 13 June 2012
Desktop: Refresh is Not Supported on Agent Desktop
| Problem Summary | After an extended period of time using Cisco Finesse, browser performance becomes sluggish. |
|---|---|
| Error Message | None. |
| Possible Cause | Refreshing the browser or using the back button can cause slow browser performance after an extended period of time. |
| Recommended Action | Sign out of the Cisco Finesse Agent Desktop and close the browser. Reopen the browser and sign back in. Refreshing the browser or using the back button is not supported. |
| Release | Release 8.5(1), Release 8.5(3), Release 9.0(1) |
| Associated CDETS # | CSCtt29351 |
