Desktop: Gadget preferences do not persist after browser restart
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| - | == Desktop: Gadget preferences do not persist after browser restart == | + | == Desktop: Gadget preferences do not persist after browser restart == |
{| border="1" | {| border="1" | ||
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! '''Recommended Action''' | ! '''Recommended Action''' | ||
| | | | ||
| - | Disable the option for deleting browsing history on exit in Internet Explorer. | + | Disable the option for deleting browsing history on exit in Internet Explorer. |
| - | #From the Tools menu in Internet Explorer, choose '''Internet Options'''. | + | #From the Tools menu in Internet Explorer, choose '''Internet Options'''. |
#On the General tab, under Browsing history, clear the '''Delete browsing history on exit''' check box. | #On the General tab, under Browsing history, clear the '''Delete browsing history on exit''' check box. | ||
|- | |- | ||
! '''Release''' | ! '''Release''' | ||
| - | | Release 9.0(1) | + | | Release 9.0(1), Release 9.1(1) |
|- | |- | ||
! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
| Line 27: | Line 27: | ||
|} | |} | ||
| - | <br>[[Category:Cisco Finesse, Release 9. | + | <br> |
| + | |||
| + | [[Category:Cisco_Finesse,_Release_9.0]] [[Category:Cisco Finesse, Release 9.1]] | ||
Latest revision as of 20:33, 10 January 2013
Desktop: Gadget preferences do not persist after browser restart
| Problem Summary | Restarting the browser after using the gadgets.Prefs API to set a gadget pref value causes the value to be lost. |
|---|---|
| Error Message | None |
| Possible Cause | In Internet Explorer, the setting to clear cookies on exit is enabled. Clearing the browser cookies in Internet Explorer clears the gadget preferences. This is a known issue in Internet Explorer 8.0. |
| Recommended Action |
Disable the option for deleting browsing history on exit in Internet Explorer.
|
| Release | Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
