Desktop: Desktop Does Not Recognize Calls Active during Sign In or Browser Refresh

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Desktop: Desktop Does Not Recognize Calls Active during Sign In or Browser Refresh

Problem Summary The Finesse desktop does not show calls that are active while the agent is signing in or refreshing the browser.
Error Message N/A
Possible Cause This release of Finesse does not support the Call Snapshot API.
Recommended Action None. These calls are not recognized in the current release.
Release Release 8.5(1)
Associated CDETS # None

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