Desktop: Desktop Does Not Recognize Calls Active during Sign In or Browser Refresh
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! '''Recommended Action''' | ! '''Recommended Action''' | ||
| - | | None. These calls are not recognized in the current release. | + | | None. These calls are not recognized in the current 8.5(1) release. |
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! '''Release''' | ! '''Release''' | ||
Latest revision as of 14:23, 5 July 2011
Desktop: Desktop Does Not Recognize Calls Active during Sign In or Browser Refresh
| Problem Summary | The Finesse desktop does not show calls that are active while the agent is signing in or refreshing the browser. |
|---|---|
| Error Message | N/A |
| Possible Cause | This release of Finesse does not support the Call Snapshot API. |
| Recommended Action | None. These calls are not recognized in the current 8.5(1) release. |
| Release | Release 8.5(1) |
| Associated CDETS # | None |
