Cchetty: 1 revision

2010-12-13T17:41:32Z

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Revision as of 17:41, 13 December 2010

Rfarber at 19:44, 10 November 2010

2010-11-10T19:44:19Z

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== Desktop: Conference Participants List Does Not Show All Parties ==

{| border="1"
|-
! '''Problem Summary'''
| The agent is on a conference, and the Participants List on the Finesse Agent Desktop does not show all parties who are on the call.
|-
! '''Error Message'''
| None
|-
! '''Possible Cause'''
| This can happen in some cases when calls are conferenced from or to a Route Point. Finesse makes a best effort to populate the Participant List with all parties.
|-
! '''Recommended Action'''
| There is no action the agent can take to update the Participants List.
This has no effect on the quality of the conference.
|-
! '''Release'''
| Release 8.5(1)
|-
! '''Associated CDETS #'''
| CSCtj80143'''
|-
|}

[[Category:Cisco Finesse, Release 8.5]]

Desktop: Conference Participants List Does Not Show All Parties - Revision history

Cchetty: 1 revision

Rfarber at 19:44, 10 November 2010