Desktop: Cannot use third-party recorders with Silent Monitoring

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Cannot Use Third-Party Recorders with Silent Monitoring

Problem Summary Third-party recorders may not work with the Finesse Silent Monitoring feature.
Error Message None
Possible Cause Finesse uses the built-in bridge for Silent Monitoring. This can prevent the use of third-party recorders with Silent Monitoring.
Recommended Action None
Release Release 8.5(3), Release 9.0(1), Release 9.1(1) 
Associated CDETS # None
 

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