Desktop: Cannot use third-party recorders with Silent Monitoring
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Cannot Use Third-Party Recorders with Silent Monitoring
Problem Summary | Third-party recorders may not work with the Finesse Silent Monitoring feature. |
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Error Message | None |
Possible Cause | Finesse uses the built-in bridge for Silent Monitoring. This can prevent the use of third-party recorders with Silent Monitoring. |
Recommended Action | None |
Release | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
Associated CDETS # | None |