Desktop: Cannot use third-party recorders with Silent Monitoring
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! '''Release''' | ! '''Release''' | ||
| - | | Release 8.5(3), Release 9.0(1) | + | | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
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! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
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| - | [[Category:Cisco_Finesse,_Release_8.5]] | + | [[Category:Cisco_Finesse,_Release_8.5]] [[Category:Cisco_Finesse,_Release_9.0]] [[Category:Cisco Finesse, Release 9.1]] |
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| - | [[Category:Cisco Finesse, Release 9. | + | |
Latest revision as of 20:33, 10 January 2013
Cannot Use Third-Party Recorders with Silent Monitoring
| Problem Summary | Third-party recorders may not work with the Finesse Silent Monitoring feature. |
|---|---|
| Error Message | None |
| Possible Cause | Finesse uses the built-in bridge for Silent Monitoring. This can prevent the use of third-party recorders with Silent Monitoring. |
| Recommended Action | None |
| Release | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
