Desktop: Cannot use third-party recorders with Silent Monitoring
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Latest revision as of 20:33, 10 January 2013
Cannot Use Third-Party Recorders with Silent Monitoring
| Problem Summary | Third-party recorders may not work with the Finesse Silent Monitoring feature. |
|---|---|
| Error Message | None |
| Possible Cause | Finesse uses the built-in bridge for Silent Monitoring. This can prevent the use of third-party recorders with Silent Monitoring. |
| Recommended Action | None |
| Release | Release 8.5(3), Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
