Desktop: Agent state change from NotReady to NotReady with Reasoncode resets time in state field in Team Performance gadget

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Desktop: Agent state change from NotReady to NotReady with Reasoncode resets time in state field in Team Performance gadget

Problem Summary Agent state change from Not Ready to Not Ready with reason code causes the time in state field to reset in the Team Performance gadget. 
Error Message None
Possible Cause The Agent state change from Not Ready to Not Ready with reason code is considered a state change and the time is reset in the time in state field.
Recommended Action None
Release Release 9.0(1), Release 9.1(1) 
Associated CDETS # None


 

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