Desktop: Agent state change from NotReady to NotReady with Reasoncode resets time in state field in Team Performance gadget
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| - | == Desktop: Agent state change from NotReady to NotReady with Reasoncode resets time in state field in Team Performance gadget == | + | == Desktop: Agent state change from NotReady to NotReady with Reasoncode resets time in state field in Team Performance gadget == |
{| border="1" | {| border="1" | ||
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! '''Release''' | ! '''Release''' | ||
| - | | Release 9.0(1) | + | | Release 9.0(1), Release 9.1(1) |
|- | |- | ||
! '''Associated CDETS #''' | ! '''Associated CDETS #''' | ||
| - | | | + | | None |
|} | |} | ||
| - | <br>[[Category:Cisco Finesse, Release 9. | + | <br> |
| + | |||
| + | [[Category:Cisco_Finesse,_Release_9.0]] [[Category:Cisco Finesse, Release 9.1]] | ||
Revision as of 21:03, 4 December 2012
Desktop: Agent state change from NotReady to NotReady with Reasoncode resets time in state field in Team Performance gadget
| Problem Summary | Agent state change from Not Ready to Not Ready with reason code causes the time in state field to reset in the Team Performance gadget. |
|---|---|
| Error Message | None |
| Possible Cause | The Agent state change from Not Ready to Not Ready with reason code is considered a state change and the time is reset in the time in state field. |
| Recommended Action | None |
| Release | Release 9.0(1), Release 9.1(1) |
| Associated CDETS # | None |
