Desktop: Agent Signs In with Multiple Browser Sessions

From DocWiki

(Difference between revisions)
Jump to: navigation, search
m (1 revision)
 
(7 intermediate revisions not shown)
Line 1: Line 1:
-
== Desktop: Agent Signs In with Multiple Browser Sessions ==
+
== Desktop: Agent Signs In with Multiple Browser Sessions ==
{| border="1"
{| border="1"
|-
|-
-
! '''Problem Summary'''
+
! '''Problem Summary'''  
| An agent signs in to the Finesse Desktop using more than one simultaneous browser session.
| An agent signs in to the Finesse Desktop using more than one simultaneous browser session.
|-
|-
-
! '''Error Message'''
+
! '''Error Message'''  
-
| None
+
| None.
|-
|-
-
! '''Possible Cause'''
+
! '''Possible Cause'''  
| Various
| Various
|-
|-
-
! '''Recommended Action'''
+
! '''Recommended Action'''  
-
| Sign out of all sessions but one. Results are unpredictable otherwise.
+
| Sign out of all browser sessions but one. Results are unpredictable otherwise.
|-
|-
-
! '''Release'''
+
! '''Release'''  
-
| Release number 8.5(1)
+
| Release 8.5(1), Release 8.5(3), Release 9.0(1), Release 9.1(1) 
-
|-
+
-
! '''Associated CDETS #'''
+
-
|N/A'''
+
|-
|-
 +
! '''Associated CDETS #'''
 +
| None
|}
|}
-
 
+
[[Category:Cisco_Finesse,_Release_8.5]] [[Category:Cisco_Finesse,_Release_9.0]]  [[Category:Cisco Finesse, Release 9.1]]
-
[[Category:Cisco Finesse, Release 8.5]]
+

Latest revision as of 20:33, 10 January 2013

Desktop: Agent Signs In with Multiple Browser Sessions

Problem Summary An agent signs in to the Finesse Desktop using more than one simultaneous browser session.
Error Message None.
Possible Cause Various
Recommended Action Sign out of all browser sessions but one. Results are unpredictable otherwise.
Release Release 8.5(1), Release 8.5(3), Release 9.0(1), Release 9.1(1) 
Associated CDETS # None
 

Rating: 0.0/5 (0 votes cast)

Personal tools