Desktop: Agent Signs In with Multiple Browser Sessions

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== Desktop: Agent Signs In with Multiple Browser Sessions ==
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== Desktop: Agent Signs In with Multiple Browser Sessions ==
{| border="1"
{| border="1"
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|-
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! '''Problem Summary'''
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! '''Problem Summary'''  
| An agent signs in to the Finesse Desktop using more than one simultaneous browser session.
| An agent signs in to the Finesse Desktop using more than one simultaneous browser session.
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|-
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! '''Error Message'''
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! '''Error Message'''  
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| None
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| None.
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|-
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! '''Possible Cause'''
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! '''Possible Cause'''  
| Various
| Various
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|-
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! '''Recommended Action'''
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! '''Recommended Action'''  
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| Sign out of all browser sessions but one. Results are unpredictable otherwise.
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| Sign out of all browser sessions but one. Results are unpredictable otherwise.
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|-
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! '''Release'''
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! '''Release'''  
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| Release number 8.5(1)
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| Release 8.5(1), Release 8.5(3) 
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|-
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! '''Associated CDETS #'''
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|N/A'''
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|-
|-
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! '''Associated CDETS #'''
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| None.
|}
|}
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[[Category:Cisco_Finesse,_Release_8.5]]
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[[Category:Cisco Finesse, Release 8.5]]
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Revision as of 21:10, 12 December 2011

Desktop: Agent Signs In with Multiple Browser Sessions

Problem Summary An agent signs in to the Finesse Desktop using more than one simultaneous browser session.
Error Message None.
Possible Cause Various
Recommended Action Sign out of all browser sessions but one. Results are unpredictable otherwise.
Release Release 8.5(1), Release 8.5(3) 
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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