Database Subsystem goes into partial service

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(Database Subsystem goes into partial service)
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Revision as of 19:50, 12 August 2009

Database Subsystem goes into partial service

Problem Summary The Database subsystem is in partial service when the Cisco Unified CCX system is configured to use a Sybase database.
Error Message None.
Possible Cause If the Sybase datasource name that you enter in the Cisco Unified CCX Administration Enterprise Database Subsystem Configuration web page does not match exactly the datasource name in the Windows ODBC DSN configuration window, the database connection will fail and the database will go into partial service.
Recommended Action

Be sure the Sybase datasource name on the Administration Enterprise Database Subsystem Configuration web page matches the Windows ODBC datasource name.

Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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