DRF: In the Backup Device page add-new button is grayed out
Revision as of 09:36, 23 March 2011 by Vishashe
|Problem Summary|| 8.x DRS backup device page the “add-new” button is grayed out and shows message
“Local Agent is not responding. This may be due to Master or Local Agent being down".
|Error Message||Local Agent is not responding. This may be due to Master or Local Agent being down|
|Possible Cause||Restore failed because, Cisco Desktop LDAP Monitor Service was failing to stop(since it was not activated).|
|Recommended Action|| Generate a new certificate and upload the certificate.
Login to OS Administration:-Go to Security -> Certificate Management. Click on ipsec.pem Generate a new one Download it. Go back Delete ipsec-trust (If it exists) Upload the downloaded file against ipsec-trust
|Release||Release 8.0(1). Applicable to 8.5(1) also.|
|Associated CDETS #||NA.|