DRF: In the Backup Device page add-new button is grayed out
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DRF: In the Backup Device page add-new button is grayed out
| Problem Summary | 8.x DRS backup device page the “add-new” button is grayed out and shows message
“Local Agent is not responding. This may be due to Master or Local Agent being down". |
|---|---|
| Error Message | Local Agent is not responding. This may be due to Master or Local Agent being down |
| Possible Cause | Restore failed because, Cisco Desktop LDAP Monitor Service was failing to stop(since it was not activated). |
| Recommended Action | Generate a new certificate and upload the certificate.
Login to OS Administration:-Go to Security -> Certificate Management. Click on ipsec.pem Generate a new one Download it. Go back Delete ipsec-trust (If it exists) Upload the downloaded file against ipsec-trust |
| Release | Release 8.0(1). Applicable to 8.5(1) also. |
| Associated CDETS # | NA. |