DRF: In the Backup Device page add-new button is grayed out

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DRF: In the Backup Device page add-new button is grayed out

Problem Summary 8.x DRS backup device page the “add-new” button is grayed out and shows message
    “Local Agent is not responding. This may be due to Master or Local Agent being down".
Error Message Local Agent is not responding. This may be due to Master or Local Agent being down
Possible Cause Restore failed because, Cisco Desktop LDAP Monitor Service was failing to stop(since it was not activated).
Recommended Action Generate a new certificate and upload the certificate.
 Login to OS Administration:-Go to Security -> Certificate Management.
 Click on ipsec.pem 
 Generate a new one
 Download it. 
 Go back
 Delete ipsec-trust (If it exists)
 Upload the downloaded file against ipsec-trust
Release Release 8.0(1). Applicable to 8.5(1) also.
Associated CDETS # NA.

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