Courtesy callback is not offered, when EWT in the ICM is set more than 30 minutes.
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<Courtesy Callback is not offered, when EWT in the ICM is set more than 30 minutes>
| Problem Summary | Courtesy Callback is not offered, when EWT in the ICM is set more than 30 minutes. | |
|---|---|---|
| Error Message | NA | |
| Possible Cause | After 300 seconds, the callback entry on the Reporting Server gets cleared, and as result no Courtesy Callback is offered. | |
| Recommended Action | The following configuration has to be added in the Ingress gateway/CUBE:
voice service voip sip min-se 7200 session-expires 7200 | |
| Release | Release 9.0(1) | |
| Associated CDETS # | CSCua18769 |
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