Courtesy callback is not offered, when EWT in the ICM is set more than 30 minutes

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Problem Summary Courtesy callback is not offered, when EWT in the ICM is set more than 30 minutes.
Possible Cause Courtesy callback is not offered, when EWT in the ICM is set more than 30 minutes, as the call entry on the Reporting Server gets erased.
Recommended Action The following configuration has to be made on the Ingress gateway/CUBE:

voice service voip sip

 min-se 7200 session-expires 7200
Release Release 9.0(1)
Associated CDETS # CSCua18769

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