Courtesy callback is not offered, when EWT in the ICM is set more than 30 minutes
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Revision as of 07:47, 30 August 2012
| Problem Summary | Courtesy callback is not offered, when EWT in the ICM is set more than 30 minutes. | |
|---|---|---|
| Possible Cause | When EWT in the ICM is set more than 30 minutes, the call entry on the Reporting Server gets erased and as a result the Courtesy Callback is not offered. | |
| Recommended Action | The following configuration has to be made on the Ingress gateway/CUBE:
voice service voip sip min-se 7200 session-expires 7200 | |
| Release | Release 9.0(1) | |
| Associated CDETS # | CSCua18769 |
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