http://docwiki.cisco.com/w/index.php?title=Configuration:_MediaSense_application_does_not_record_even_if_recording_is_enabled&feed=atom&action=history 2013-06-19T16:05:08Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Configuration:_MediaSense_application_does_not_record_even_if_recording_is_enabled&diff=47335&oldid=prev 2012-08-14T18:57:20Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 18:57, 14 August 2012</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Configuration:_MediaSense_application_does_not_record_even_if_recording_is_enabled&diff=47334&oldid=prev 2012-08-14T01:41:08Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 01:41, 14 August 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 24:</td> <td colspan="2" class="diff-lineno">Line 24:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| None.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| None.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">[[Category:Cisco_MediaSense,_Release_8.5]] [[Category:Cisco_MediaSense,_Release_9.0]]</ins></div></td></tr> </table>

Rshroyer http://docwiki.cisco.com/w/index.php?title=Configuration:_MediaSense_application_does_not_record_even_if_recording_is_enabled&diff=47099&oldid=prev 2012-08-03T13:04:13Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 13:04, 3 August 2012</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Configuration:_MediaSense_application_does_not_record_even_if_recording_is_enabled&diff=47098&oldid=prev 2012-08-02T03:46:13Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 03:46, 2 August 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 19:</td> <td colspan="2" class="diff-lineno">Line 19:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release 8.5(1) <del class="diffchange diffchange-inline">and </del>8.5(2).</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release 8.5(1)<ins class="diffchange diffchange-inline">, </ins>8.5(2<ins class="diffchange diffchange-inline">), 8.5(3), 8.5(4), and 9.0(1</ins>).</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| None.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>| None.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del style="color: red; font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2">&nbsp;</td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del style="color: red; font-weight: bold; text-decoration: none;">[[Category:Cisco_MediaSense,_Release_8.5]]</del></div></td><td colspan="2">&nbsp;</td></tr> </table>

Rshroyer http://docwiki.cisco.com/w/index.php?title=Configuration:_MediaSense_application_does_not_record_even_if_recording_is_enabled&diff=40366&oldid=prev 2011-04-21T18:59:37Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 18:59, 21 April 2011</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Configuration:_MediaSense_application_does_not_record_even_if_recording_is_enabled&diff=40365&oldid=prev 2011-03-24T06:21:51Z

<p></p> <p><b>New page</b></p><div>== MediaSense application does not record even if recording is enabled ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary''' <br /> | Cisco MediaSense does not record a call even if the recording feature is enabled on the audio forking device.<br /> |-<br /> ! '''Error Message''' <br /> | None.<br /> |-<br /> ! '''Possible Cause''' <br /> | This happens because Cisco MediaSense does not receive a SIP invite from Unified CM. The software on this device may not be compatible with the minimum software required by the Unified CM server.<br /> |-<br /> ! '''Recommended Action''' <br /> | <br /> #The phone devices must use Unified CM software, Release 8.5(2) or later for the recording feature to work. See the [http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html Unified CM compatibility matrix] for further details. <br /> #Check the phone firmware via phone GUI (usually from one of the option under Settings) against Unified CM phone firmware default table. The phone firmware default table is listed in the Unified CM Admin page under &quot;Device - Device Settings - Device Defaults&quot;. If the phone firmware does not match the default table, some of the features on the phone may not work--Call recording is one of these features.<br /> <br /> |-<br /> ! '''Release''' <br /> | Release 8.5(1) and 8.5(2).<br /> |-<br /> ! '''Associated CDETS #''' <br /> | None.<br /> |}<br /> <br /> [[Category:Cisco_MediaSense,_Release_8.5]]</div>

Cchetty