Configuration: Failure to playback audio or video when using RT video phone - Revision history

Cchetty: 1 revision

2011-04-21T18:59:37Z

1 revision

← Older revision

Revision as of 18:59, 21 April 2011

Cchetty at 20:55, 23 March 2011

2011-03-23T20:55:08Z

← Older revision		Revision as of 20:55, 23 March 2011
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-	== Failure to playback audio or video when using RT video phone ==	+	== Failure to playback audio or video when using RT video phone ==

	{\| border="1"		{\| border="1"
	\|-		\|-
-	! '''Problem Summary'''	+	! '''Problem Summary'''
	\|		\|
-	* You use the startRecording API to record video and audio on a RT Video phone (995X and 997X) ''or'' you call the Route Pattern configured for the Route List/SIP trunk from the RT Video phone,	+	*You use the startRecording API to record video and audio on a RT Video phone (995X and 997X) ''or'' you call the Route Pattern configured for the Route List/SIP trunk from the RT Video phone,
-	: '''''and'''''	+
-	* You perform the pauseRecording/resumeRecording operation while recording. When you playback this recording, you may not be able to view the video after the resumeRecording operation.	+	:'''''and'''''
		+
		+	*You perform the pauseRecording/resumeRecording operation while recording. When you playback this recording, you may not be able to view the video after the resumeRecording operation.
		+
	\|-		\|-
-	! '''Error Message'''	+	! '''Error Message'''
-	\| None.	+	\| None.
	\|-		\|-
-	! '''Possible Cause'''	+	! '''Possible Cause'''
-	\| This is a RT video phone (995X or 997X) limitation. RT video phones do not send the IDR frames regularly. An IDR frame is a reference point for subsequent frames. To provide a good quality picture IDR frames must be produced on a regular basis. After the pauseRecording operation, if the ~~Unified MCP~~ Media Service does not receive next IDR frame, it is unable to record the video after the resumeRecording operation.	+	\| This is a RT video phone (995X or 997X) limitation. RT video phones do not send the IDR frames regularly. An IDR frame is a reference point for subsequent frames. To provide a good quality picture IDR frames must be produced on a regular basis. After the pauseRecording operation, if the Cisco MediaSense Media Service does not receive next IDR frame, it is unable to record the video after the resumeRecording operation.
	\|-		\|-
-	! '''Recommended Action'''	+	! '''Recommended Action'''
-	\| None.	+	\| None.
	\|-		\|-
-	! '''Release'''	+	! '''Release'''
-	\| Release 8.5(1).	+	\| Release 8.5(1) and 8.5(2).
	\|-		\|-
-	! '''Associated CDETS #'''	+	! '''Associated CDETS #'''
	\| CSCtk02996.		\| CSCtk02996.
-	\|-
	\|}		\|}

-		+	[[Category:Cisco_MediaSense,_Release_8.5]]
-	[[Category:~~Cisco MediaSense~~, ~~Release 8~~.5]]	+

Cchetty: 1 revision

2010-12-10T02:49:56Z

1 revision

← Older revision

Revision as of 02:49, 10 December 2010

Cchetty: /* Failure to playback audio or video when using RT video phone */

2010-11-30T04:54:38Z

Failure to playback audio or video when using RT video phone

New page

== Failure to playback audio or video when using RT video phone ==

{| border="1"
|-
! '''Problem Summary'''
|
* You use the startRecording API to record video and audio on a RT Video phone (995X and 997X) ''or'' you call the Route Pattern configured for the Route List/SIP trunk from the RT Video phone,
: '''''and'''''
* You perform the pauseRecording/resumeRecording operation while recording. When you playback this recording, you may not be able to view the video after the resumeRecording operation.
|-
! '''Error Message'''
| None.
|-
! '''Possible Cause'''
| This is a RT video phone (995X or 997X) limitation. RT video phones do not send the IDR frames regularly. An IDR frame is a reference point for subsequent frames. To provide a good quality picture IDR frames must be produced on a regular basis. After the pauseRecording operation, if the Unified MCP Media Service does not receive next IDR frame, it is unable to record the video after the resumeRecording operation.
|-
! '''Recommended Action'''
| None.
|-
! '''Release'''
| Release 8.5(1).
|-
! '''Associated CDETS #'''
| CSCtk02996.
|-
|}

[[Category:Cisco MediaSense, Release 8.5]]