Configuration: Conversation after a transfer is not recorded on RT-Lite phones

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== Conversation after a transfer is not recorded on RT-Lite phones ==
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== Conversation after a transfer is not recorded on RT-Lite phones ==
{| border="1"
{| border="1"
|-
|-
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! '''Problem Summary'''
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! '''Problem Summary'''  
| No media streams are recorded after a transfer is completed using the RT-Lite (6961) phone with G.729.
| No media streams are recorded after a transfer is completed using the RT-Lite (6961) phone with G.729.
|-
|-
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! '''Error Message'''
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! '''Error Message'''  
| None.
| None.
|-
|-
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! '''Possible Cause'''
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! '''Possible Cause'''  
| Phone load version is not supported.
| Phone load version is not supported.
|-
|-
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! '''Recommended Action'''
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! '''Recommended Action'''  
| Upgrade to the latest phone load.
| Upgrade to the latest phone load.
|-
|-
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! '''Release'''
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! '''Release'''  
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| Release 8.5(1)
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| Release 8.5(1), Release 8.5(2), Releae 8.5(3), Release 8.5(4) and Release 9.0(1).
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|-
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! '''Associated CDETS #'''
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| CSCti71342.
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|-
|-
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! '''Associated CDETS #'''
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| CSCti71342.
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<br>
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|}
|}
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[[Category:Cisco_MediaSense,_Release_8.5]] [[Category:Cisco_MediaSense,_Release_9.0]]
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[[Category:Cisco MediaSense, Release 8.5]]
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Latest revision as of 18:57, 14 August 2012

Conversation after a transfer is not recorded on RT-Lite phones

Problem Summary No media streams are recorded after a transfer is completed using the RT-Lite (6961) phone with G.729.
Error Message None.
Possible Cause Phone load version is not supported.
Recommended Action Upgrade to the latest phone load.
Release Release 8.5(1), Release 8.5(2), Releae 8.5(3), Release 8.5(4) and Release 9.0(1).
Associated CDETS # CSCti71342.


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